Steve James
Moreno Valley,CA
Summary
Proven team player with a track record of enhancing customer satisfaction at Walk On's Sports Bistreaux, adept in customer service and problem-solving. Excelled in high-pressure situations, significantly contributing to team success through leadership and efficient service. Skilled in cash handling and fostering positive customer experiences, consistently going above and beyond to meet employer expectations.
Overview
2
2
years of professional experience
Work History
Team Member
Walmart
04.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host/Restaurant Busser
Walk On's Sports Bistreaux
09.2022 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Crew Trainer
McDonald's
05.2021 - 04.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Associate of Science - Computer Science
Moreno Valley College
Moreno Valley, CA06.2025
High School Diploma -
Louisville High School
Louisville, MS05.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Clear Communication
- Heavy Lifting
Timeline
Team Member
Walmart
04.2023 - 09.2023
Host/Restaurant Busser
Walk On's Sports Bistreaux
09.2022 - 02.2023
Crew Trainer
McDonald's
05.2021 - 04.2022
Associate of Science - Computer Science
Moreno Valley College
High School Diploma -
Louisville High School
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