Organized Mortgage Loan Officer with 25 years of experience in mortgage origination. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
12
12
years of professional experience
Work History
Mortgage Loan Officer
Novus Home Mortgage
Ocala, FL
01.2020 - 06.2022
Worked with underwriters to fix application problems and resolve issues.
Reviewed loan files and updated to match current standards.
Explained different types of loans pertaining to client situations.
Fielded customer complaints and provided solutions.
Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Monitored pipelines to track and log status of loans.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Proactively identified solutions for customers experiencing credit issues.
Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
Loan Officer
Waterstone Mortgage
Ocala, FL
09.2015 - 12.2020
Submitted loan applications to underwriter for verification and recommendations.
Originated, reviewed, processed, closed and administered customer loan proposals.
Recommended loan approvals and denials based on customer loan application reviews.
Maintained strict confidentiality of bank records and client information.
Developed and maintained relationships with local real estate agents.
Mortgage Loan Officer
Inlanta Mortgage
Ocala, FL
01.2011 - 01.2015
Worked with underwriters to fix application problems and resolve issues.
Reviewed loan files and updated to match current standards.
Explained different types of loans pertaining to client situations.
Fielded customer complaints and provided solutions.
Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Education
No Degree - Business Administration
University of Minnesota - Duluth
Duluth, MN
Skills
Application Reviews
LexisNexis Software
Payment Collection
Financial History Analysis
Mortgage Loan Origination
Credit File Updating
Negotiation Tactics
Complaint Handling
Sales Development
Customer Relations
Timeline
Mortgage Loan Officer
Novus Home Mortgage
01.2020 - 06.2022
Loan Officer
Waterstone Mortgage
09.2015 - 12.2020
Mortgage Loan Officer
Inlanta Mortgage
01.2011 - 01.2015
No Degree - Business Administration
University of Minnesota - Duluth
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