Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve

Queens,NY

Summary

Meticulous worker with several years of experience working to keep my employer happy in a clean and organized workplace.Team-centered cleaner providing support to diverse group of co-workers in varying roles. Safety-oriented team member following rigorous protocol for occupational health and wellness.

Overview

6
6
years of professional experience

Work History

House Man

Marina Inn
Myrtle Beach, South Carolina
07.2022 - 10.2022
  • Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.

Ensuring that all housekeeping members are well stocked with there necessary workings items on all floors.

Bellman

Bahia Principe
Runaway Bay, Jamaica
02.2022 - 07.2022
  • Greeted guests upon arrival and assisted with luggage.
  • Provided directions and information about the hotel, local attractions, and available services.
  • Assisted guests with check-in procedures and provided them with keys to their rooms.
  • Transported guests' luggage to their room or other designated areas within the hotel premises.
  • Ensured all guest requests were handled promptly and efficiently.
  • Maintained a neat appearance of the lobby area at all times.
  • Answered inquiries regarding hotel services, facilities, events, and hours of operation.
  • Assisted in maintaining an inventory of supplies such as linens, towels, toiletries.
  • Communicated effectively with colleagues to ensure that guest needs are met in a timely manner.
  • Stored luggage for arriving and departing guests in accordance with established safety standards.
  • Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
  • Escorted VIP's to their rooms as needed.
  • Performed light housekeeping duties including vacuuming carpets, dusting surfaces, emptying trash cans.
  • Delivered messages from front desk staff to guests throughout the day.
  • Coordinated transportation services for special events or groups when necessary.
  • Conducted daily inspections of public areas to ensure they are well maintained.
  • Inspected guest rooms prior to check-in to verify that they meet quality standards.
  • Provided assistance during emergency situations such as medical emergencies or fire alarms.
  • Maintained accurate records of guest feedback and suggestions for improvement purposes.
  • Adhered to safety protocols at all times while on duty.
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.
  • Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
  • Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
  • Greeted guests coming in and held doors open for people entering building.
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Delivered packages, messages and other items to guest rooms.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.

Bellman

Luxury Bahia Principe
Runaway Bay
11.2016 - 03.2020
  • Greeted guests upon arrival and assisted with luggage.
  • Provided directions and information about the hotel, local attractions, and available services.
  • Assisted guests with check-in procedures and provided them with keys to their rooms.
  • Transported guests' luggage to their room or other designated areas within the hotel premises.
  • Ensured all guest requests were handled promptly and efficiently.
  • Maintained a neat appearance of the lobby area at all times.
  • Answered inquiries regarding hotel services, facilities, events, and hours of operation.
  • Assisted in maintaining an inventory of supplies such as linens, towels, toiletries.
  • Communicated effectively with colleagues to ensure that guest needs are met in a timely manner.
  • Stored luggage for arriving and departing guests in accordance with established safety standards.
  • Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
  • Escorted VIP's to their rooms as needed.
  • Performed light housekeeping duties including vacuuming carpets, dusting surfaces, emptying trash cans.
  • Delivered messages from front desk staff to guests throughout the day.
  • Coordinated transportation services for special events or groups when necessary.
  • Conducted daily inspections of public areas to ensure they are well maintained.
  • Inspected guest rooms prior to check-in to verify that they meet quality standards.
  • Provided assistance during emergency situations such as medical emergencies or fire alarms.
  • Maintained accurate records of guest feedback and suggestions for improvement purposes.
  • Adhered to safety protocols at all times while on duty.
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.
  • Responded to guest concerns and requests and quickly handled issues.
  • Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
  • Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
  • Greeted guests coming in and held doors open for people entering building.
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Delivered packages, messages and other items to guest rooms.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
  • Hailed taxis and arranged comfortable transportation for hotel guests.
  • Provided advice to guests on transportation options near hotel.
  • Gathered information from front desk about important and upcoming guests.

Education

Associate of Arts - Front Office And Concierge

Runaway Bay HEART Hotel And Training Institution
Runaway Bay, Jamaica
01-2011

Skills

Maintaining safe n clean working environment

Timeline

House Man

Marina Inn
07.2022 - 10.2022

Bellman

Bahia Principe
02.2022 - 07.2022

Bellman

Luxury Bahia Principe
11.2016 - 03.2020

Associate of Arts - Front Office And Concierge

Runaway Bay HEART Hotel And Training Institution
Steve