Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steve Johnston

Armagh,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Technician

Hancock Claims Consultants
11.2017 - Current
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Completed high-quality property inspections by diligently following standard operating procedures.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.

Correctional Officer

Indiana County Jail
01.2013 - 07.2017
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, and phone calls.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted routine and emergency head counts.

Education

High School Diploma -

United Jr./Sr. High School
Armagh, PA

Skills

  • Interpersonal and written communication
  • Complete project requirements and ability to work in a fast paced environment
  • Performing tall/steep ladder assists
  • Construction knowledge

Certification

Haag Cert

Florida 70-20 All Lines License

Xactimate Webinar

Timeline

Field Technician

Hancock Claims Consultants
11.2017 - Current

Correctional Officer

Indiana County Jail
01.2013 - 07.2017

High School Diploma -

United Jr./Sr. High School

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Steve Johnston