Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Steve Jones

Sales Training & Leadership Development
Durham,North Carolina

Summary

Dynamic Senior Sales Training & Enablement Manager with a proven track record, specializing in curriculum development and performance coaching. Skilled in leveraging data analytics to drive training effectiveness, achieving significant KPI improvements. Certified expertise in various training modalities, fostering leadership and motivation among sales teams to enhance overall performance. Award winning as a Sales Training Manager, District Manager, and Sales Representative.

Overview

2026
2026
years of professional experience

Work History

Senior Sales Training & Enablement Manager

Enact MI
12.2015 - Current
  • Design leadership training curriculum for new sales managers to quickly ramp up knowledge and skills
  • Develop and implement sales training curriculum that meets KPI’s for new hire and advanced sales representatives
  • Development and delivery of sales skills training from transactional to strategic selling
  • Plan multiple sales training programs based on role, skills, and tenure using blended learning
  • Deliver training using instructor led facilitation (Virtual and In-Person), synchronous facilitation, and asynchronous learning
  • Create eLearning curriculum for Learning Management System (LMS)
  • National Sales Meeting planning of multiple development workshops to provide flexible learning options based on need
  • Collaborate cross-functionally with subject matter experts (SME)
  • Develop and deliver sales tool training for Salesforce.com CRM, Salesloft, Salesforce Cadence Builder, Vidyard, Tableau
  • Leverage predictive analytics in Salesforce to identify training needs
  • Analyze measurements of sales training to effectively meet Key Performance Indicators (KPI); Identify gaps and design training

Senior Sales Training Manager

Quest Diagnostic Laboratories
10.2012 - 12.2015
  • Provided one-on-one coaching sessions tailored towards addressing specific areas needing development in individual employees.
  • Collaborated with Operations, Billing, Laboratory Services to develop comprehensive sales representative training for new hires
  • Implemented curriculum design for Advanced Sales Representative Training
  • Utilized Virtual Instructor Led Training (VILT) for monthly webinar on product knowledge of new laboratory tests
  • Measurement of Sales Training KPI's to identify gaps in knowledge and skills for Greensboro and Atlanta laboratories
  • Evaluated trainee performance to provide individual coaching and constructive feedback.
  • Initiated communication of sales training results to senior sales leadership with performance metrics

Training Specialist

Terumo Cardiovascular Group
01.2012 - 09.2012

Contract position developing training to comply with 20 CFR 800 regulations and ISO 13485 standards

Sales Training Manager

Victory Pharma, Inc.
10.2006 - 07.2011
  • Sales Skill Development
  • Curriculum Design of new hire and advanced sales training
  • Instructional Design of product knowledge
  • Measurement and Tracking KPI's
  • Sales Coaching for Performance improvement


Sales Representative/District Manager/Sales Training Manager

Abbott Laboratories
  • Pharmaceutical, Medical Device Sales
  • Territory Sales Representative, Raleigh NC
  • District Sales Manager, St. Louis MO
  • Manager, Sales Training, Columbus OH

Education

MBA - Healthcare Management

University of Phoenix
Phoenix, AZ
05.2001 -

Bachelor of Science - Zoology

North Carolina State University
Raleigh, NC
05.2001 -

Certificate - Certified Professional in Training Management

Training Industry
Raleigh, NC
05.2001 -

Certificate - Synchronous Facilitation

InSync Training
05.2001 -

Skills

Performance Coaching

Awards

Enact Team Award (multiple times)

Top Performers Club (Abbott Laboratories)

MVP Customer Service Team (Abbott Laboratories)

District Sales Awards

Timeline

Senior Sales Training & Enablement Manager

Enact MI
12.2015 - Current

Senior Sales Training Manager

Quest Diagnostic Laboratories
10.2012 - 12.2015

Training Specialist

Terumo Cardiovascular Group
01.2012 - 09.2012

Sales Training Manager

Victory Pharma, Inc.
10.2006 - 07.2011

MBA - Healthcare Management

University of Phoenix
05.2001 -

Bachelor of Science - Zoology

North Carolina State University
05.2001 -

Certificate - Certified Professional in Training Management

Training Industry
05.2001 -

Certificate - Synchronous Facilitation

InSync Training
05.2001 -

Sales Representative/District Manager/Sales Training Manager

Abbott Laboratories
Steve JonesSales Training & Leadership Development