Steve Kelley
Shawnee
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
10
10
years of professional experience
2005
2005
years of post-secondary education
Work History
Director of Operations
Dynamic Logistix
Overland Park
09.2016 - Current
- Developed and implemented operational strategies to enhance efficiency across multiple departments.
- Streamlined supply chain processes, reducing operational delays and improving service delivery timelines.
- Evaluated vendor contracts and relationships to ensure compliance with organizational standards and cost-effectiveness.
- Facilitated cross-department collaboration to align operational initiatives with overall business objectives.
- Conducted comprehensive data analysis to identify trends and inform strategic decision-making.
- Managed budget oversight, ensuring optimal allocation of resources and adherence to financial targets.
- Implemented process improvement initiatives that resulted in significant enhancements to workflow efficiency.
- Led staff performance evaluations to foster a culture of accountability and professional growth.
- Designed training programs for staff to improve operational skills and enhance productivity.
- Negotiated contracts with vendors to secure favorable terms and improve service quality.
- Monitored compliance with industry regulations and internal policies to mitigate operational risks.
- Reviewed operational performance metrics to identify areas for improvement and drive operational excellence.
- Established communication protocols to ensure seamless information flow within and between departments.
- Created policies and procedures for improved workflow processes.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Worked with management team to develop operational goals aligned with business strategy.
- Provided leadership and guidance to subordinate managers and supervisors.
- Ensured compliance with applicable laws, regulations, industry standards.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Identified areas where process improvements could be made resulting in increased productivity.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed training programs for new employees as well as existing staff members.
- Developed and maintained client relationships to grow business and improve account retention.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Established operational guidelines and identified opportunities for improvement.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Directed the operations and logistics of a multi-million dollar business.
Sales Manger
Roll On Transportation
Park Hills
09.2015 - 09.2016
- Developed and implemented innovative sales strategies to enhance market penetration.
- Monitored sales performance metrics to identify trends and areas for improvement.
- Conducted market analysis to understand competitive positioning and customer needs.
- Fostered a high-performing team culture through effective leadership and motivation.
- Built and maintained strong client relationships to ensure repeat business.
- Facilitated training sessions for sales staff to enhance product knowledge and selling skills.
Education
Made To Junior Year - Some College
Pittsburg State University
Pittsburg, Kansas, KS 08.2004 - 12.2007
M1a2 Sep Gunner - E4
United States Army
08.2001 - 08.2004
Cherryvale Highschool
Cherryvale, KSSkills
- Operational strategy
- Supply chain management
- Data analysis
- Budget management
- Vendor negotiation
- Market analysis
- Performance metrics
- Relationship building
- Process improvement
- Cross-department collaboration
- Team leadership
- Effective communication
- Employee training
- Compliance monitoring
- Problem solving
- Resource allocation
- Operational efficiency
- Process improvements
- Performance analysis
- Cost control
- Leadership training
- Operations oversight
- Recruitment and hiring
- Employee relations
- Goal setting
- Written communication
- Logistics
- Reliability
- Multitasking
- Adaptability
- Strategic partnerships
- Employee motivation
- Sales management
- P&L management
- Forecasting
- Communication
Timeline
Director of Operations
Dynamic Logistix
09.2016 - Current
Sales Manger
Roll On Transportation
09.2015 - 09.2016
Made To Junior Year - Some College
Pittsburg State University
08.2004 - 12.2007
M1a2 Sep Gunner - E4
United States Army
08.2001 - 08.2004
Cherryvale Highschool