Steve Lynch
Springfield
Summary
Operations professional with a proven track record at Hanover Transfer & Storage, excelling in logistics and customer service. Recognized for performance through effective training and fostering client relationships, resulting in increased repeat business. Detail-oriented and dependable, with strong problem-solving and organizational skills to drive operational efficiency.
Overview
19
19
years of professional experience
Work History
Operations and Dispatch
Hanover Transfer & Storage
04.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Owner
Ivy League Moving Service
03.2007 - 04.2011
- Managed logistics and scheduling for residential and commercial moving operations.
- Oversaw a team of movers, ensuring efficiency and adherence to safety protocols.
- Trained new staff on operational procedures, enhancing team performance and cohesion.
- Analyzed operational processes, identifying areas for improvement and cost reduction strategies.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Education
No Degree - Business Management
Granite State College
Claremont, NHSkills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Organizational skills
Timeline
Operations and Dispatch
Hanover Transfer & Storage
04.2011 - Current
Owner
Ivy League Moving Service
03.2007 - 04.2011
No Degree - Business Management
Granite State College