Geana Anderson
Saint Helens,OR
Summary
A hardworking and dedicated job seeker with strong organizational skills eager to secure a permanent position.
Strong attendance. Self-motivated and works great with teams.
Company oriented.
Overview
34
34
years of professional experience
Work History
Operations Dispatch
O'Neill Transfer
Portland, OR
06.2006 - Current
- Utilized advanced dispatch software to effectively manage resources effectively, ensuring optimal allocation and utilization across the operation.
- Received new orders, prepared documentation, and assigned personnel.
- Developed and implemented customer service policies and procedures.
- They monitored vehicle locations to coordinate timely arrivals.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Maintained updated and detailed records of calls in physical and electronic databases.
- Maintained professional relationships with shippers, receivers, and drivers to increase trust, reliability, and rapport.
Cleaning Manager
Self-employeed Owner
Portland, OR
01.1990 - 01.2006
- Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
- Adhered to safety protocols by enforcing proper equipment usage.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Aloha High School
Beaverton, ORSkills
- Dispatching procedures
- Personnel Monitoring
- Verifying coverage
- Route Navigation
- Microsoft Office
- Workload prioritization
- Dispatching field personnel
- Team Work Scheduling
- Schedule Coordination
- Equipment Needs Assessment
- Recordkeeping
Timeline
Operations Dispatch
O'Neill Transfer
06.2006 - Current
Cleaning Manager
Self-employeed Owner
01.1990 - 01.2006
High School Diploma -
Aloha High School