Steve OConnor
Pittsburgh,Pennsylvania
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Catering Supervisor
Big Burrito Restaurant Group
Pittsburgh, PA
01.2019 - Current
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
Server
Andora Restaurant
Pittsburgh, PA
04.2006 - 12.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Bartender/Bar Manager
Mariani's Restaurant
Pittsburgh, PA
05.2000 - 03.2006
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Ground Crew Foreman
Pittsburgh Lumberjack Tree Service
Pittsburgh, PA
03.1995 - 03.2000
- Led team of 5-10 people focused on managing and improving safety procedures and general workplace knowledge
- Troubleshot equipment problems and completed repairs and maintenance actions.
- Helped manage project budgets by tracking time and expenses.
Kitchen Supervisor
Junos Trattoria
Pittsburgh, PA
09.1990 - 05.1995
- Monitored food preparation, production and plating for quality control.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
Education
No Degree - Liberal Arts And General Studies
C.C.A.C.
Pittsburgh, PAHigh School Diploma -
North Hills Senior High School
Pittsburgh, PA06.1990
Skills
- Multitasking in high volume/ high stress situations
- Critical Thinking
- Shortage Reports
- Production Reporting
- Service Training
- Equipment Inspection
- Inventory Control
- Customer Service
- Worker Training
- Complaint Resolution
- Verbal and Written Communication
- Policies Development
Certification
ArcMap GIS 9 certification
3D FDM/SLA Printing
I became involved with 3D printing about 3 years ago. Ive been teaching myself how to use the two main types of machines used in the industry to varying degrees of success. What started out as a hobby will hopefully lead to a career in the additive manufacturing field.
Timeline
Catering Supervisor
Big Burrito Restaurant Group
01.2019 - Current
Server
Andora Restaurant
04.2006 - 12.2018
Bartender/Bar Manager
Mariani's Restaurant
05.2000 - 03.2006
Ground Crew Foreman
Pittsburgh Lumberjack Tree Service
03.1995 - 03.2000
Kitchen Supervisor
Junos Trattoria
09.1990 - 05.1995
No Degree - Liberal Arts And General Studies
C.C.A.C.
High School Diploma -
North Hills Senior High School