WILL NOONAN

• Supervised catering staff to ensure high-quality service and event execution.
• Trained new team members on safety protocols and operational procedures.
• Implemented process improvements to enhance efficiency in food preparation and delivery.
• Developed relationships with clients to understand their needs and tailor services accordingly.
• Ensured compliance with health regulations and quality standards during food service operations.
• Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
• Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
• Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
• Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
• Established an environment of respect among staff members by modeling professionalism in every aspect of our work together.
• Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
• Maintained close working relationships with food and beverage director, head chef, and banquet manager.
• Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

• Delivered prompt and courteous guest service in a high-volume retail environment.
• Facilitated guest inquiries regarding product information, checkout procedures, and store navigation.
• Ensured adherence to merchandising standards through effective restocking and floor organization.
• Facilitated team operations to enhance efficiency during peak seasonal volume.

Assisted in providing banquet service for concerts, sports events, and private functions. Supported event setup and breakdown while managing floor logistics in a busy venue. Aided bar and service teams to promote efficient guest flow and timely service. Adhered to health, safety, and sanitation standards in fast-paced environments.

• Delivered premium bar service at weddings, VIP functions, & corporate events.
• Built guest loyalty through personalized, welcoming service.
• Partnered with banquet & culinary teams for flawless event execution.
• Created Special Cocktails for special event's

• Supervised 50+ staff through event setup, service, & breakdown.
• Managed logistics & guest touchpoints to exceed Disney luxury standards.
• Mentored new hires and led service and leadership training.

• Supported large-scale banquets with consistent guest satisfaction.
• Adapted to changing guest needs and event formats.
• Upheld Disney's high standards for guest interaction & experience.