Job Search Status
Open to workDesired start date: Immediately
Open To Work
Steve Reed
Wichita,KS
Work Preference
Summary
Dynamic small business owner with a proven track record at Retail, excelling in operations management and strategic planning. Achieved significant revenue growth through innovative marketing strategies and strong vendor relations. Adept at team building and customer engagement, fostering a loyal client base while optimizing financial performance and operational efficiency.
Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Retail
Wichita, KS
03.2014 - 03.2024
- Managed daily operations, including inventory management and customer service.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Oversaw financial transactions and maintained accurate accounting records.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
Education
None - Welding
Hutchinson Community College
Hutchinson, KSSkills
Small business operations
Planning and execution
Vendor relations
Business marketing
Business management and development
Operations management
Business development
Financial management
Strategic planning
Negotiation
Opportunity identification
Team building
Business operations leadership
Entrepreneurial leadership
Decision-making
Teamwork and collaboration
Customer relations
Timeline
Small Business Owner
Retail
03.2014 - 03.2024
None - Welding
Hutchinson Community College