Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
GeneralManager

Steve Rudoy

Overland Park,KS

Summary

Accomplished General Manager with a proven track record at Papa John's Pizza, enhancing sales and profitability through strategic leadership and operations management. Skilled in fostering team unity and optimizing workflows, achieving high employee satisfaction and customer loyalty. Expertise in inventory control and customer relationship management, consistently exceeding revenue targets.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Manager

Papa John's Pizza
04.2021 - 06.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

General Manager

Pizza Hut
01.2018 - 03.2021
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Trained and guided team members to maintain high productivity and performance metrics.

Produce Manager

Happy Foods
02.2015 - 02.2018
  • Trained and supervised produce staff for optimal performance and adherence to company policies.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
  • Assisted customers with produce questions.

Warehouse Supervisor

Demmo Fruit Company
08.2007 - 03.2014
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Maintained high levels of accuracy in daily operations.
  • Oversaw daily operations and shipping and handling processes.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.

Education

BBA - General Studies

Tiraspol University
Tiraspol, Moldova
05.1994

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Time Management
  • Inventory Control
  • Customer Relationship Management
  • Employee Scheduling
  • P&L Management
  • Schedule Management
  • Labor Cost Controls
  • Workflow Planning

Certification

  • Servesafe

Languages

Russian
Native or Bilingual

Timeline

General Manager

Papa John's Pizza
04.2021 - 06.2024

General Manager

Pizza Hut
01.2018 - 03.2021

Produce Manager

Happy Foods
02.2015 - 02.2018

Warehouse Supervisor

Demmo Fruit Company
08.2007 - 03.2014

BBA - General Studies

Tiraspol University

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Steve Rudoy