Steve Sinishtaj
Romeo,MI
Summary
Talent for inventory management and documentation, ambitious in advancing personal expertise and company sales performance.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with painters to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Overview
21
21
years of professional experience
Work History
ADR
Sherwin-Williams
Washington, Michigan
12.2024 - Current
- Generated monthly reports outlining performance metrics
- Maintained accurate records of customer interactions and sales activities.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Organized client visits, presentations, product demonstrations and trade shows.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Listened to customer needs to identify and recommend best products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated deals and handled complaints or objections.
Sales Representative
PPG
Detroit, Michigan
11.2018 - 11.2024
- Answered inquiries from prospective paint customers regarding features of products and services offered
- Created detailed reports on daily, weekly, and monthly sales activity.
- Performed market research to identify potential sales opportunities.
- Reviewed monthly performance against targets set by management team.
- Set up meetings with potential clients and listened to their wishes and needs
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed and maintained relationships with customers to ensure repeat business.
- Surpassed sales targets by 5% over 9 consecutive quarters as a store side sale rep.
- Generated $500,000 in top line sales within the first 18 months in the new HD role. Ranked in the top 10% of sales team for two years. (Out of 240 HD Pro Mangers)
Operations Manager
Benjamin Moore- Shelby Paint
Utica, MI
12.2014 - 10.2018
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Measured and reviewed performance via KPIs and metrics.
- Developed and implemented operational procedures to ensure quality standards are met.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Implemented successful business strategies to increase revenue and target new markets.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Store Manager
PPG
Detroit, Michigan
12.2004 - 11.2014
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Monitored employee performance and identified performance gaps for corrective action.
- Ensured compliance with safety regulations and company policies.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained accurate records of employee performance reviews.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Resolved customer complaints in a timely manner.
- Completed thorough opening/closing functions to maintain operational standards each day including cash handling
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Trained and mentored associates to teach daily tasks and procedures.
Education
High School Diploma -
Pioneer High School
Whittier, CA06-1998
Skills
- Territory sales
- Account development
- Lead prospecting
- Competitor research
- Inside and outside sales
- Relationship management
- Product and service knowledge
- Exceeds sales goals
- Sales expertise
- Cold calling
- Price quote preparation
Timeline
ADR
Sherwin-Williams
12.2024 - Current
Sales Representative
PPG
11.2018 - 11.2024
Operations Manager
Benjamin Moore- Shelby Paint
12.2014 - 10.2018
Store Manager
PPG
12.2004 - 11.2014
High School Diploma -
Pioneer High School