Steve Sompong
Bloomington
Summary
Detail-oriented operations specialist with a strong focus on process improvement, data analysis, and inventory management. Proven track record in enhancing productivity and streamlining workflows.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Specialist
Rivian
Normal
08.2022 - Current
- Coordinated daily operations to streamline workflows and improve overall productivity.
- Managed inventory levels utilizing advanced tracking systems and software tools.
- Collaborated with cross-functional teams to resolve operational challenges and enhance team effectiveness.
- Analyzed data trends to improve efficiency in processes and resource utilization.
- Developed training materials for new employees to ensure consistent performance across operations.
Owner/Operator
Illinois quick Dry
Bloomington
03.2007 - 08.2022
- Managed daily operations of cleaning services for residential and commercial clients.
- Oversaw scheduling and dispatching of cleaning teams to ensure timely service delivery.
- Trained and supervised staff on proper cleaning techniques and safety protocols.
- Developed customer relationships through effective communication and service follow-up.
- Maintained inventory of cleaning supplies and equipment for operational efficiency.
Regional Sales Manager
ICON Health & Fitness
Mesquite
03.2000 - 03.2007
- Managed and trained a team of sales representatives across multiple territories.
- Established relationships with key accounts, enhancing customer loyalty and improving retention rates.
- Developed regional sales strategies that increased market presence and boosted brand awareness.
- Analyzed market trends to identify opportunities for product expansion and growth.
Education
MBA - Business
Unm
Albuquerque, NM06-2004
GED -
Fontana High
Fontana, CA08-1984
Skills
- Project management
- Operations coordination
- Inventory management
- Process improvement
- Data analysis
- Workflow optimization
- Training development
- Customer relationship management
- Team collaboration
Languages
English
Professional
Spanish
Limited
Certification
IICRC inspector all disaster water restoration fire damage 1995
Timeline
Operations Specialist
Rivian
08.2022 - Current
Owner/Operator
Illinois quick Dry
03.2007 - 08.2022
Regional Sales Manager
ICON Health & Fitness
03.2000 - 03.2007
MBA - Business
Unm
GED -
Fontana High