Steve Stonick
Johnson City,TN
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
31
31
years of professional experience
Work History
Retail Store Manager
The Sleep Zone
06.2019 - Current
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Retail Supervisor/Manager
Mattress Firm Inc.
09.2014 - 06.2019
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Store Manager
Back To Bed
07.2010 - 09.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager/Trainer
Mattress Giant
03.2005 - 07.2010
- Managed daily cash reconciliation processes at multiple stores, ensuring accuracy in financial reporting.
- Implemented loss prevention strategies to minimize shrinkage rates within the stores I managed.
- Negotiated contracts with vendors to secure favorable pricing on products, improving profit margins significantly.
- Reduced employee turnover by establishing a positive work environment and offering competitive benefits packages.
Store Manager
American Mattress Il
11.1993 - 03.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Crystal Lake Central High School
Crystal Lake, IL06.1990
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Dependable and reliable
- Sales Growth
- Decision-making skill
- Friendly and outgoing
- Hiring and Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k matchTimeline
Retail Store Manager
The Sleep Zone
06.2019 - Current
Retail Supervisor/Manager
Mattress Firm Inc.
09.2014 - 06.2019
Store Manager
Back To Bed
07.2010 - 09.2014
Store Manager/Trainer
Mattress Giant
03.2005 - 07.2010
Store Manager
American Mattress Il
11.1993 - 03.2005
High School Diploma -
Crystal Lake Central High School
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