Steve Suero-Montoya
Columbia,MD
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand while providing a strong work ethic and exceptional interpersonal skills.
Overview
5
5
years of professional experience
Work History
Ophthalmic Medical Technician
Medstar Washington Hospital Center
Washington, DC
05.2024 - Current
- Prepared examination rooms with appropriate instruments prior to each patient visit.
- Conducted visual field tests to detect abnormalities in peripheral vision.
- Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
- Interacted with eye care providers to facilitate patient treatment goals.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
Leasing Consultant
BDMG,INC
Laurel, MD
02.2024 - Current
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Promoted a high level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Practiced Fair Housing Laws and leasing regulations
Retail Sales Consultant
AT&T
Silver Spring, MD
11.2022 - 08.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Lot Porter
DARCARS Chrysler Jeep Dodge
Rockville, MD
03.2020 - 08.2021
- Operated motor vehicles as needed to move cars around the lot or transport customers.
- Inspected vehicles for damage, completed paperwork, and reported any issues to the supervisor.
- Maintained cleanliness, neatness and organization of customer areas.
Education
High School Diploma -
Rockville High School
Rockville, MD06.2021
Associate of Science - Business
Montgomery College
Rockville, MDSkills
- Professionalism & Reliability
- Customer Service & Satisfaction
- Microsoft Office Suite
- Problem Solving & Decision Making
- Organizational Skills & Time Management
- Teamwork & Collaboration
- Excellent Communication
- Insurance Verification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Ophthalmic Medical Technician
Medstar Washington Hospital Center
05.2024 - Current
Leasing Consultant
BDMG,INC
02.2024 - Current
Retail Sales Consultant
AT&T
11.2022 - 08.2023
Lot Porter
DARCARS Chrysler Jeep Dodge
03.2020 - 08.2021
High School Diploma -
Rockville High School
Associate of Science - Business
Montgomery College
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