Steve Tafoya
Albuquerque,NM
Overview
19
19
years of professional experience
Work History
Sr Senior Quality Assurance Engineer
Pearson Virtual School
04.2020 - 08.2024
- As a full-time remote employee, I was the sole QA Engineer supporting a team of 5 developers based in Baltimore Maryland
- Responsible for the functional, Integration and Regression testing of both enhancements and defects
- Work was performed in 2-week sprint iterations using SAFe methodology
- Created Test Plans Test Cases for both defects and enhancements
- Scheduled and conducted team reviews of these deliverables
- Reviews were conducted to ensure that test cases match Acceptance Criteria and all the Acceptance Criteria is covered
- This was to ensure there were no missing test cases, and to confirm regression scope
- Performed manual functional and integration testing
- Regression testing was performed as needed
- Bugs and defects, when identified, were documented and added to our bug or defect logs as appropriate
- Proactively worked with development to resolve defects identified in testing
- Assisted in the triage of production issues
- Attend and participate in Daily Stand Up, Sprint Planning, Backlog refinement/grooming, QA Staff meetings and all other Ad hoc meetings scheduled
- Tools Used: MS Teams, Azure DevOPS (for various functionalities including AppInsights), NVDA Accessibility Screen reader, SauceLabs (for different OS/Browser testing), Postman and other tools
QA Contractor/Tester
Insight Global (Contractor at MRI Software)
10.2019 - 04.2020
- Brought on as a contractor to assist with testing activities for the MRI Software eContract project
- Performing manual QA tasks such as writing and updating test cases and logging and documenting defects that are identified within the application
- Performed manual functional, integration, regression testing as needed as well as other quality assurance tasks
- Create and document defects in a defect report as identified
- Proactively worked with development to resolve defects identified in testing
QA Tester
LenderLive
05.2018 - 09.2019
- Member of a 4-person team in charge of the functional testing of both enhancements and defects for company owned, proprietary software for mortgage applications, fulfillment, and servicing
- Releases are scheduled in 4-week sprints and daily activities included attending daily SCRUM meetings, and testing of user stories
- Performed manual functional, integration, regression and assist with user acceptance testing as needed as well as other quality assurance tasks for the eOriginator Mortgage loan application and processing system
- I also performed these same tasks on the OES Application for loan fulfillment
- Worked daily in JIRA to get work assignments and logged daily hours towards sprint projects
- Proactively worked with development to resolve defects identified in testing
- Proactively worked with Business Analysts to created detailed user stories and acceptance criteria
- Proactively participate in Daily Stand Ups, Sprint Planning and other Agile/Scrum ceremonies
- Performed Integration testing by validating XML to ensure accuracy and validity of data being passed
Sr. Test Analyst
FirstData
03.2016 - 12.2017
- Member of a team that performed testing activities for both front facing web-based application that provide both individual taxpayers and business taxpayers the ability to make their tax payments
- Testing of the application was performed on both desktop and mobile devices
- Desktop and mobile testing included testing for 508 Compliance on both platforms
- In addition, backend testing was also a responsibility
- This included report content and formatting for both mainframe and .csv file
- Performed manual functional, integration, and regression testing as well as other quality assurance tasks for the EFTPS (Electronic Federal Taxpayer System) application, and for the Direct Pay web based application which is an online application that allows business users to enroll and pay their taxes via bank account or credit card
- This testing was for new functionality as well as for defects
- Performed manual testing on desktop, Android and iOS mobile devices
- This testing included testing on Android Tablets, Android phone, iOS Phones and iOS Tablets
- Functional testing, Regression testing and some high level 508 compliance testing was performed on these mobile devices
- Performed manual testing and quality assurance tasks for back end processing on the mainframe by updating and submitting jobs via JCL, validating job return codes and then validating both GDG’s and flat files
- Performed manual testing of reports generated from the midrange systems
- This included the verification of both format and content and well as validation of XML
- Created thorough and detailed test cases based on Business Requirement Documents (BRD)
- Documented defects and created detailed defect reports using the Project Tracking Tool Rational/CLM
- Successfully wrote and executed SQL queries for data validation in a DB2/Mainframe environment
Contracting Engagements via IT Staffing Agencies
04.2013 - 12.2015
- Engaged in several short-term contracts over the course of 2 ½ years
- Performed testing tasks for applications in Healthcare, Education, and Finance
- Tasks included front end GUI testing, verification of reports and XML
- Creating and tracking defect reports as well as Test Plans, Test Matrix and Test Summary Reports
- Some of the tools used at various clients were Quality Center/ALM, JIRA, TFS, and Rally
- Proficient in both Agile/Scrum and Waterfall methodologies
- Wrote and executed test cases and test scripts
- Wrote, tracked and reported on defects and created defect reports
- Wrote and distributed Test Plans
- Coordinated User Acceptance with Clients and consumers of products
- Participated in daily standups, sprint planning, sizing of User Stories, backlog grooming, and other tasks associated with Agile/Scrum methodologies
- Wrote and executed SQL queries to validate user stories
- Created, modified, submitted XML for integration testing
- This included using the tools Fiddler for XML submission
Software Quality Engineer II
Pearson / eCollege
11.2005 - 04.2013
- Member of the Technical Consulting team
- Our team responsibility was to create custom applications for our clients that interacted with our core application
- The customization included access to the student portal, or custom reporting for the administration
- I also performed in a lead role by scheduling maintenance work into maintenance release and assigning out the work to other team members
- Performed functional manual testing and quality assurance tasks for Technical Consulting (TC) group
- Created thorough and detailed test cases for quick-turn, custom applications based on User Story (Rally), SRS (Systems Requirement Specification), STS (System Technical Specifications) and / or SOW (Statement of Work)
- Lead and managed bi-weekly Maintenance releases
- Included resourcing and other administrative and managerial tasks and working with off shore team in Sri Lanka
- Daily use of and thorough knowledge of Hewlett Packard’s tool, Quality Center
- Daily use of and thorough knowledge of the project tracking tool Rally
- Complete understanding of the SDLC using both Agile and Waterfall methodologies
- Completely and accurately tracked and document all software defects using the Team Share defect tracking tool
- Worked closely with the development staff to resolve software defects and to thoroughly test these defects prior to their release into the environments
- Effectively and accurately communicated with Release Management and Application Engineers to ensure that release builds were pushed as expected into the appropriate environments
- Executed SQL Queries using SQL Server Management Studio to perform backend and database validation
- Successfully tested SOAP and REST API’s using SOAPUI, Fiddler and Fitnesse
- Member of the QA Council engaged in establishing standards for QA teams to document templates and test procedures
Timeline
Sr Senior Quality Assurance Engineer
Pearson Virtual School
04.2020 - 08.2024
QA Contractor/Tester
Insight Global (Contractor at MRI Software)
10.2019 - 04.2020
QA Tester
LenderLive
05.2018 - 09.2019
Sr. Test Analyst
FirstData
03.2016 - 12.2017
Contracting Engagements via IT Staffing Agencies
04.2013 - 12.2015
Software Quality Engineer II
Pearson / eCollege
11.2005 - 04.2013
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