Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steve Tran

Mansfield,TX

Summary

Dynamic Nail Technician with extensive experience at VIP Nails Spa, excelling in customer service and nail art techniques. Proven ability to build strong client relationships and enhance satisfaction through personalized care. Skilled in sanitation procedures and team collaboration, ensuring a safe and welcoming environment while delivering exceptional nail enhancements.

Overview

2
2
years of professional experience

Work History

Nail Technician

VIP Nails Spa
09.2025 - Current
  • Provided exceptional nail care services, ensuring client satisfaction and comfort during treatments.
  • Assisted in maintaining cleanliness and organization of workstations, adhering to safety protocols.
  • Learned and utilized various nail techniques, including manicures, pedicures, and nail enhancements.
  • Developed strong communication skills by effectively consulting with clients on their preferences and needs.
  • Collaborated with team members to create a welcoming environment for clients.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.

Manager

ILash Spa
10.2023 - 08.2025
  • Oversaw daily operations to ensure team efficiency and productivity.
  • Developed training materials for new staff to enhance onboarding process.
  • Implemented scheduling systems to optimize resource allocation and workflow.
  • Coordinated team meetings to align on project goals and deliverables.
  • Monitored inventory levels to ensure adequate supplies for all departments.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Business Management

De Anza College
Cupertino, CA
08.1992

High School Diploma - Diploma

Fremont High School
Sunnyvale, CA
08.1990

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Acrylic nails
  • Sanitation procedures
  • Relationship building
  • Team collaboration
  • Nail preparation
  • Hand massage
  • Manicure design
  • Nail polish application
  • Pedicures
  • Manicure techniques
  • Hygiene practices
  • Dip powder technique

Languages

Vietnamese
Native or Bilingual

Timeline

Nail Technician

VIP Nails Spa
09.2025 - Current

Manager

ILash Spa
10.2023 - 08.2025

Business Management

De Anza College

High School Diploma - Diploma

Fremont High School

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Steve Tran