Steve Tsatas
Las Vegas,NV
Summary
Motivated and reliable professional that takes pride in providing excellent guest service and creating memorable dining experiences. Skilled in food, wine, and spirit sales, communication and organization. In addition, a well-versed food and beverage operator, while having passion to exceed guests expectations in the establishment.
Overview
14
14
years of professional experience
Work History
Bartender/Server
Beauty And Essex
08.2019 - Current
- Create a one-of-a-kind dining experience within Tao groups high-volume and highest grossing restaurant.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Wine sales professional with extensive experience in developing and managing client relationships.
- Assisted with staff training, sharing expertise in bartending techniques and guest service best practices.
- Utilized up-selling techniques resulting in high-monthly beverage and food sales.
- Ensured that all guests sustain exceptional dining experience from start to finish.
Assistant General Manager
Morton Group LLC
03.2017 - 06.2019
- Worked with management to plan and implement special events to boost customer numbers and profits
- Planned and updated menus to capitalize on changing trends in customer preferences
- Managed and mentored staff of 36 to effectively carry out directives
- Fostered performance-oriented environment; focused on promoting team collaboration, personal accountability and long-term business success
- Placed new inventory orders and oversaw correct restocking procedures
- Regularly updated computer systems with new pricing and daily food specials
- Coordinated monthly budgets, managed profit and loss while consistently meeting desired margin targets
- Tracked weekly sales to develop senior leadership reports for business development planning
- Directed safety operations and maintained a clean work environment under Nevada Health Department regulations
- Managed accounts payable, accounts receivable and payroll
Server/Bartender/Manager
35 Steaks And Martini's
05.2012 - 03.2017
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
- Designed and implemented new cocktails to drive customer interest and sales numbers
- Engaged in small talk with several patrons per day to build rapport and earn repeat business
- Balanced daily registers and generated sales reports to support financial and administrative objectives
- Worked with management to plan and implement special events to boost customer numbers and profits
- Led employee performance reviews and discussed improvement strategies with each team member
- Managed day-to-day operations, including supervision and assignment delegation
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
Bartender
Rare 120 Steakhouse
12.2009 - 05.2012
- Worked closely with the mixologist to maximize customer consumption as well as keep up with constant changing trends
- Maintained tight financial controls with highly accurate daily registers
- Maintained inventory count on nightly basis to ensure revenue and daily reports matched
Education
Bachelor of Arts - Criminal Justice
UNLV
Las Vegas, NV2012
High School Diploma -
Liberty High School
Henderson, NV2006
Skills
- Training and development skill
- Team leadership strength
- Hospitality service expertise
- Food sales and promotion
- Staff training
- Communication skills
- Wine, beer, and spirit knowledge
- Financial upkeep
Timeline
Bartender/Server
Beauty And Essex
08.2019 - Current
Assistant General Manager
Morton Group LLC
03.2017 - 06.2019
Server/Bartender/Manager
35 Steaks And Martini's
05.2012 - 03.2017
Bartender
Rare 120 Steakhouse
12.2009 - 05.2012
Bachelor of Arts - Criminal Justice
UNLV
High School Diploma -
Liberty High School
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