Steve Wasson
Buffalo,NY
Summary
Results-driven Senior Claims Adjuster with a strong focus on claims evaluation and negotiation. Demonstrated ability to adapt to evolving industry standards while maintaining high accuracy and compliance. Prepared to support organizational goals through innovative claims strategies.
Overview
13
13
years of professional experience
Work History
Senior Claims Examiner
ESIS
Cheektowaga, NY
07.2023 - Current
- Handling of workers compensation claims in NY, NJ, PA, DE.
- Maintain Workers Comp/PIP licenses in NY, DE, FL, NH, NM, SC.
- Maintain Property & Casualty licenses in CT, FL, NJ, NM, RI, TX, VT.
- Handling of claims from notice of lost time through litigation and final settlement.
- Knowledge of state specific requirements and EDI filing deadlines
- Reviewed and processed complex claims to ensure compliance with policy guidelines.
- Collaborated with legal teams to resolve disputes and mitigate risks effectively.
- Mentored junior examiners, enhancing team efficiency and knowledge sharing.
- Developed training materials for staff on claims processing best practices.
- Conducted thorough investigations of claims to establish validity and prevent fraud.
- Negotiated settlements with claimants, balancing fairness with fiscal responsibility to the company.
Senior Claims Adjuster
GEICO
Getzville, NY
10.2013 - 07.2023
- Handling all aspects of auto claims, Internal adjusting, subrogation, arbitration, theft & fire, special investigation, commercial lines, along with 50 states and all provinces of Canada.
- Handling of specialty lines, Motorcycle, RV, ATV, Ride Share, and Commerical auto.
- Achieved high accuracy rates in claims evaluation by consistently applying knowledge of policy coverage, liability assessment, and damage valuation.
- Managed a diverse caseload of property and casualty claims while maintaining strict adherence to state regulations and internal guidelines.
- Participated in ongoing professional development opportunities such as industry conferences, workshops and webinars to stay current with industry trends and advancements.
- Evaluated and assessed complex insurance claims to determine liability and coverage eligibility.
- Collaborated with legal teams to resolve disputes and negotiate settlements effectively.
- Mentored junior adjusters, providing guidance on best practices and claims management procedures.
Education
Business Management - Business Management
Medaille College
Buffalo, NYSkills
- Claims analysis
- Coverage evaluation
- Investigation techniques
- Policy interpretation
- Litigation management
- Critical thinking
- Organizational skills
- Settlement negotiations
- Adaptability
Timeline
Senior Claims Examiner
ESIS
07.2023 - Current
Senior Claims Adjuster
GEICO
10.2013 - 07.2023
Business Management - Business Management
Medaille College