steve watkins
Atlanta,GA
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient dining experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
35
35
years of professional experience
Work History
Banquet Server
Hyatt Regency Atlanta
Atlanta, Georgia
03.2005 - Current
●Continually monitor dinning room for service, safety and well-being of guests.
●Delivered efficient, friendly service during banquet events.
Banquet Captain
Barnsley Garden
Adairsville, GA
02.2001 - 02.2005
●Managed punctuality and quality of food service at large-scale events.
●Managed banquet events to ensure smooth operations throughout.
Banquet Beverage Captain
Birmingham Marriott
Birmingham, AL
03.1995 - 02.2001
●Ensured compliance with safety standards for serving alcohol.
●Directed activities related to beverage service and inventory management.
Housemen Supervisor
Wynfrey Hotel
Birmingham, AL
03.1990 - 03.1995
Overseeing the setup and breakdown of banquet facilities.
Maintain the cleanliness and organization of banquet rooms, hallways, storage, and service areas.
Education
Associate - Business Management
Lawson State Community College
Birmingham, AL04.1987
Skills
●Tips certified
●safeserv certifications:food handling
Timeline
Banquet Server
Hyatt Regency Atlanta
03.2005 - Current
Banquet Captain
Barnsley Garden
02.2001 - 02.2005
Banquet Beverage Captain
Birmingham Marriott
03.1995 - 02.2001
Housemen Supervisor
Wynfrey Hotel
03.1990 - 03.1995
Associate - Business Management
Lawson State Community College