Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Steve Wolfe

Phoenix,AZ

Summary

I represent the " True Original UPSer" from the 3rd grade when the neighbor received UPS delivered samples on a daily basis from "3m", when I turned 18 and started as a UPS P/T Package handler, entering the UPS Driver position just 5 days after turning 21 (10 year safe driving pinned), the personally thrilling and exciting days working for corporate on special assignments across the country, to the Passionate 6+years working as a facilitator most of the last 7 years at UPS. When considering the "fit" for the highly respected educated methods professional with the skills to develop others through demonstration, coaching, and explaining of Company policies, practices and methods, look right here in Phoenix. I Belong at UPS Integrad as a Servant to our People. A Full Time Core Facilitator at Phoenix Integrad where my passion lives.

Overview

36
36
years of professional experience
1
1
Certification

Work History

On Road Supervisor/ Integrad Facilitator Back up

United Parcel Service, UPS
07.2013 - Current
  • Motivated and Developed Employee and potential employees to exceptional performance through implementation of Company Policies, Practices and Safe Work Methods.
  • Works closely with Candidates, Drivers, and Vendors to resolve issues.
  • Works well in team settings, providing support and guidance.
  • Works effectively in fast-paced environments.
  • Demonstrates respect, friendliness and willingness to help whoever and/ or wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled working independently and collaboratively in team environments.
  • Maintains safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Lead presentations front of class and Zoom meetings through strong public speaking skills

Remodel Handyman

Self Employed Services
03.2010 - 05.2014
  • Performed water damage, wall, floor, and roof repair.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, installing toilets, electrical appliances, fixtures, and lighting, unclogging drains, pressure washing roof tops from a safety harness.
  • Built, finished, repaired, and remodeled decks, fences, sheds, and homes, small strip malls to improve value.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.

Field Appraiser Auto/ Home Damage

Auto Claims Direct
10.2011 - 08.2012
  • Inspected vehicles and Homes to evaluate necessary repairs and determine extent of damage.
  • Documented damage with photographs and detailed written descriptions.
  • Used local costs to calculate damages and claim values fairly.
  • Completed appraisals on automobiles, light trucks, custom cars, vans, Local Transit Rail Cars and many other vehicle types.
  • Negotiated completed damage estimates and repair costs.
  • Worked with repair shops to review potential costs and overall necessity of both auto and home repairs.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
  • Assessed complex claims and accurately determined value of damages.

Owner/Operator

Wolfe Remodel
01.2006 - 03.2010
    • Managed day-to-day business operations.
    • Consulted with customers to assess needs and propose optimal solutions and upgrades.
    • Trained, motivated and worked with Sub Contractors to perform daily business functions timely and effectively.
    • Continued Sales and Design of current and future Projects

Project Superintendent

Erein Services
01.2005 - 03.2006
    • Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
    • Developed and maintained relationships with on site Engineers, Contractors, Sub Contractors and Homeowners to support successful project completion.
    • Monitored project milestones and adjusted scheduling to meet deadlines.
    • Coordinated on-site construction shutdowns, testing and inspections, reporting details and concerns to designated team supervisors.

Sales Design Consultant Co Owner

Saguaro Landscape
03.2002 - 12.2004
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.

Delivery Service Driver

United Parcel Service, Employee Owned
01.1988 - 11.2000
  • Maintained upbeat, positive attitude in busy, customer-focused environment with both internal and external customers.
  • Delivered hundreds of packages daily to customer doorsteps, delivery docks, backrooms and business offices.
  • Member of Safety Community, K.O.R.E. as well multiple personal customer compliment letters printed in UPS "Big Idea" magazine.
  • Completed standard deliveries as well as newly introduced time sensitive delivery services including on road data transfer on time to satisfy customer needs by choosing best and most efficient routes.

Education

Psychology

Bellevue Community College
Bellevue, WA

Skills

  • Safe Work Methods Expert
  • 6 years Experience working with, supporting and developing Phoenix Integrad Team including Students and High level Management Personnel
  • Identifying learning needs and apply customized approach through demonstration, coaching and application to reach individuals or groups
  • Lead presentations front of class and Zoom meetings through strong public speaking skills
  • Servant of people
  • Critical Thinking and Conflict Resolution Tactics

Certification

MDST level 5

MDST Top Gun

PFT /TTT / Shadow and Reverse Shadow

Managing Performance

10 year Safe Driving

Hobbies

When I am not working I love to spend time with my eleven year old daughter Nevaeh, our home pet zoo and grow organic vegetables for our 5 year old African Desert Sulcata Tortoise. I also enjoy remodeling and improving our home.

Timeline

On Road Supervisor/ Integrad Facilitator Back up

United Parcel Service, UPS
07.2013 - Current

Field Appraiser Auto/ Home Damage

Auto Claims Direct
10.2011 - 08.2012

Remodel Handyman

Self Employed Services
03.2010 - 05.2014

Owner/Operator

Wolfe Remodel
01.2006 - 03.2010

Project Superintendent

Erein Services
01.2005 - 03.2006

Sales Design Consultant Co Owner

Saguaro Landscape
03.2002 - 12.2004

Delivery Service Driver

United Parcel Service, Employee Owned
01.1988 - 11.2000

Psychology

Bellevue Community College

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Steve Wolfe