Steve Arthur Manriquez
Bakersfield,CA
Summary
Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.
Overview
9
9
years of professional experience
Work History
Account Specialist
Fastenal Company
Bakersfield, CA
10.2023 - Current
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Maintained a book of business in excess of $2.2 million.
- Researched and resolved customer inquiries regarding billing issues or payment disputes.
- Maintained accurate records of all client interactions using CRM software.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Sales Associate
Fastenal Company
04.2017 - 10.2023
- Organized stockroom shelves according to size, color or style.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
Cashier Assistant
Costco Wholesale
11.2015 - 01.2016
- Assisted the cashier with money drops and aiding customers through checkout
- Collected carts and aided customers with loading purchased products
- Assisted customers with finding desired products
Education
Bachelor of Science - Environmental Earth And Soil Science
California Polytechnic State University
San Luis Obispo, CA12.2021
Associate of Science -
Allan Hancock College
Santa Maria, CA06.2019
Skills
- Proficient in Microsoft Office
- Troubleshooting
- Highly motivated
- Relationship Building
- Task Prioritization
- Teamwork and Collaboration
Websites
Timeline
Account Specialist
Fastenal Company
10.2023 - Current
Sales Associate
Fastenal Company
04.2017 - 10.2023
Cashier Assistant
Costco Wholesale
11.2015 - 01.2016
Bachelor of Science - Environmental Earth And Soil Science
California Polytechnic State University
Associate of Science -
Allan Hancock College
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