Steven Friebe
Clovis,CA
Summary
Experienced Technician with 44 years in system monitoring, servicing, and equipment troubleshooting. Known for analytical problem-solving and efficient task execution. BRP Master Technician skilled in collaborating with sales teams to enhance product knowledge. Passionate about continuous learning and mentoring in a dynamic work environment.
Overview
2
2
years of post-secondary education
47
47
years of professional experience
Work History
Technician/Customer Service Manager
Cart Addictions Powersports
Madera, California
02.2026 - Current
- Repaired engines, electrical systems, and drivetrains on motorcycles and ATVs.
- Managed customer estimates, updates, and closure of repair orders to ensure clear communication and satisfaction.
- Diagnosed powersports equipment issues using shop tools and service manuals at Cart Addictions Powersports.
- Inspected vehicles for safety, wear, and repair needs before release.
- Ordered and maintained optimal service parts levels to support efficient repair operations.
- Ensured all shop equipment remained in proper working order to facilitate uninterrupted service delivery.
Technician/ Service Manager
All Season Powersports
Madera, California
03.2024 - 02.2026
- Repaired engines, drivetrains, brakes, and electrical systems to restore performance and ensure safety standards.
- Diagnosed and repaired equipment, ensuring optimal functionality and safety using hand tools and diagnostic equipment.
- Inspected motorcycles, ATVs, UTVs, and snowmobiles to identify safety issues and wear, contributing to reliable operation.
Technician/Mechanic Shop Foreman
Clawson Motorsports
Fresno, CA
02.1992 - 03.2024
- Troubleshot and repaired equipment per manufacturer specifications, ensuring operational reliability.
- Executed preventive maintenance procedures on schedule, minimizing equipment downtime.
- Scheduled replacement of defective components to maintain equipment functionality.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Provided technical support services to customers via phone or email.
- Analyzed data collected during testing to determine the root cause of failure.
- Provided training sessions junior technicians proper use of test equipment and technical troubleshooting of complex systems.
- Trained customers on proper operation, maintenance, and safety of newly installed equipment.
Technician
Honda of Hutchinson
Hutchinson, MN
05.1979 - 06.1984
- Performed troubleshooting and repair of equipment.
- Replaced defective components or parts.
- Replaced defective components in customer equipment to restore functionality.
- Wrote repair orders and managed parts procurement to ensure timely service on customer units in a one-person service department.
- Improved customer satisfaction by actively listening to complaints and providing appropriate solutions.
- Conducted team meetings to gather customer feedback and identify process improvements and operating objectives.
- Collaborated with the team to create marketing campaigns for service functions.
Education
Two-Year Program - Motorcycle Mechanics
Motorcycle Mechanics
Hutchinson, MN 08.1978 - 06.1980
High School Diploma - Mechanics
Apollo High School
Saint Cloud, MNSkills
- Equipment Repair
- Mechanical Repair
- System Troubleshooting
- Troubleshooting and Diagnosis
- Preventive Maintenance
- Quality Control
- Regulatory Compliance
- OSHA Compliance
- Customer Service
- Customer engagement
- Operational Efficiency
- User Training
- Team Training
- Attention to Detail
Activities And Honors
My best non work days are spent on a snowmobile or a jetski. When my 14 year old GRANDSON is able to join me that is a huge bonus.
Timeline
Technician/Customer Service Manager
Cart Addictions Powersports
02.2026 - Current
Technician/ Service Manager
All Season Powersports
03.2024 - 02.2026
Technician/Mechanic Shop Foreman
Clawson Motorsports
02.1992 - 03.2024
Technician
Honda of Hutchinson
05.1979 - 06.1984
Two-Year Program - Motorcycle Mechanics
Motorcycle Mechanics
08.1978 - 06.1980
High School Diploma - Mechanics
Apollo High School