Steven Ahrens
Springfield,OH
Summary
Dynamic manager with a proven track record at Buckeye Barn, excelling in team leadership and customer service. Fostered staff development and enhancedcustomer satisfaction through effective conflict resolution and communication. Committed to driving operational excellence and continuous improvement.
Overview
4
4
years of professional experience
Work History
Manager
Buckeye Barn
Springfield, OH
11.2022 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling and resource allocation to meet production demands effectively.
- Mentored junior staff, fostering a culture of continuous learning and development.
- Analyzed workflow processes, identifying areas for improvement and increased productivity.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Electrical Engineering/Mechanical Engineering
Wright State University
Dayton, OH05.2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Customer relationship management (CRM)
- Staff development
- Conflict resolution
- Documentation and reporting
- Workforce management
- Product management
- Financial management
Timeline
Manager
Buckeye Barn
11.2022 - Current
Electrical Engineering/Mechanical Engineering
Wright State University