Steven Alonzo
Houston,TX
Summary
Experienced working with others in tougher, physically demanding environments. maintaining quality of service and company expectations at all times. experienced bookkeeping, taking multiple sales at once and maintaining the customer experience. experienced working with Microsoft apps such as excel, Word, PowerPoint.
Overview
8
8
years of professional experience
Work History
Clothing Reseller
self employed
Houston, TX
02.2019 - Current
- Sourced clothing inventory from thrift stores, estate sales, and wholesale channels to expand product offerings.
- Evaluated garments for quality, condition, brand, and resale potential, ensuring high standards for inventory.
- Researched current trends in fashion industry to stay up-to-date on latest products.
- Responded to customer questions and resolved order issues through online marketplaces.
- Communicated with suppliers to ensure timely delivery of stock items.
- Analyzed stocking processes to identify opportunities for efficiency improvements.
Server
Pappas Seafood
Webster, Texas
07.2024 - 08.2026
- Delivered plates, drinks, and refills to enhance dining experience
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment
- Processed payments and handled cash and card transactions
- Resolved guest concerns with attentive and friendly service, improving customer satisfaction
Stocker
H-E-B Texas Grocery
Houston, Texas
03.2024 - 12.2024
- Unloaded trucks and moved pallets using hand trucks and pallet jacks.
- Lifted and transported materials of varying weights to maintain workflow in warehouse environment.
- Rotated merchandise using FIFO standards to ensure product freshness.
- Assisted shoppers in locating products and responding to inquiries to enhance customer experience.
Cashier
H-E-B Texas Grocery
Houston, TX
10.2022 - 05.2024
- Processed customer purchases at H-E-B checkout lanes with accurate register handling.
- Assisted customers with bagging groceries and loading items carefully.
- Resolved payment issues and directed shoppers to H-E-B store services.
- Supported team members by opening lanes and managing customer flow.
Food Runner
ohayo sushi
Webster, texas
04.2021 - 10.2022
- Cleared empty plates and reset tables promptly after meal service to maintain a welcoming dining environment.
- Verified order details with servers prior to delivering dishes to ensure accuracy and guest satisfaction.
- Communicated guest requests to sushi chefs and front-of-house staff to enhance service responsiveness.
- Assisted in training new staff members on restaurant operations and procedures.
Education
Business And Finance 2024-Current - Business And Finance
San Jacinto College
Pasadena, TX 08.2024 -
High School Diploma -
Clear Lake High School
Houston, TX05-2024
Skills
- Online marketplace management
- Inventory management
- Financial analysis
- Sales support
- Bookkeeping
- Cash handling
- Customer service
- Vendor engagement
- Microsoft Excel
- Multitasking capacity
- Adaptable scheduling
- Active listening
- Relationship building
- Goal setting
Timeline
Business And Finance 2024-Current - Business And Finance
San Jacinto College
08.2024 -
Server
Pappas Seafood
07.2024 - 08.2026
Stocker
H-E-B Texas Grocery
03.2024 - 12.2024
Cashier
H-E-B Texas Grocery
10.2022 - 05.2024
Food Runner
ohayo sushi
04.2021 - 10.2022
Clothing Reseller
self employed
02.2019 - Current
High School Diploma -
Clear Lake High School