Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Baker

Buckner,KY

Summary

Store Manager for 2 years at Valumarket and 8 years as Co-Manager, adept in customer service and loss prevention. Increased sales via strategic merchandising and robust team training programs. Noted for superior communication and problem-solving skills, promoting a welcoming shopping atmosphere and ensuring financial accountability.

Overview

21
21
years of professional experience

Work History

Store Managrr

Valumarket
08.2004 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Assisted in recruiting, hiring and training of team members.

Education

Whitfield Academy
Louisville, KY
05.2006

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Work Planning and Prioritization
  • Loss prevention
  • Friendly and positive
  • Outstanding communication skills

Timeline

Store Managrr

Valumarket
08.2004 - Current

Whitfield Academy

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