Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

STEVEN BELL

Las Vegas,Nevada

Summary

Hardworking and highly skilled automotive professional with hands-on experience in autonomous vehicle operation and maintenance. Proven background as both a service advisor and mechanic, with in-depth knowledge of every facet of the automotive and vehicle industry—from diagnostics and repair to customer service and advanced vehicle technology. Known for reliability, adaptability, and a relentless drive to get the job done right. Brings a rare blend of technical expertise and frontline service experience, making me a well-rounded asset in any automotive or transportation-focused role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Head Service Advisor

Auto Dynamic Services
Las Vegas, NV
09.2024 - 04.2025
  • Company Overview: Auto Dynamic Services is a high-end, technical diagnostic and programming shop specializing in advanced repairs and computer reprogramming for luxury and performance vehicles
  • Lead the service department at a technical diagnostics shop, specializing in high-end vehicle repairs and computer reprogramming, ensuring customer satisfaction and top-quality service
  • Managed and coordinated all service advisor duties, including customer intake, diagnostics, pricing, and work orders for complex vehicle issues, with a focus on luxury and performance brands
  • Acted as the primary point of contact for clients, guiding them through repair options and ensuring clear communication regarding timelines and pricing
  • Collaborated with the tech team to ensure accurate diagnosis and programmatic adjustments, overseeing both mechanical and electronic repair processes
  • Drove sales by recommending high-margin services, such as software updates and system recalibrations, to improve vehicle performance and longevity
  • Trained and mentored junior advisors and technicians, ensuring high standards for customer interaction and technical service accuracy
  • Auto Dynamic Services is a high-end, technical diagnostic and programming shop specializing in advanced repairs and computer reprogramming for luxury and performance vehicles

Sales Advisor

Adams Automotive
Houston, TX
01.2024 - 09.2024
  • Company Overview: Adams Automotive is a high-volume, fast-paced auto service provider with multiple locations, specializing in high-dollar grossing repairs and service packages
  • Drove sales in a fast-paced, multi-location auto repair environment, consistently exceeding monthly sales targets and contributing to significant revenue growth
  • Effectively managed customer relationships, ensuring repeat business through exceptional service, expert product knowledge, and tailored solutions
  • Worked closely with customers to identify service needs, recommend high-margin products, and secure appointments for premium services such as engine diagnostics and vehicle performance upgrades
  • Provided expert guidance to clients on high-value automotive services, including brake systems, fuel injection, and routine maintenance, contributing to increased service profitability
  • Coordinated with shop managers to prioritize service orders and ensure timely, high-quality repairs for clients, ensuring customer satisfaction and retention
  • Played a key role in maintaining a positive, customer-centric environment, contributing to the shop's reputation for reliability and quality service
  • Adams Automotive is a high-volume, fast-paced auto service provider with multiple locations, specializing in high-dollar grossing repairs and service packages

Fleet Support Specialist

Nuro
Houston, TX
03.2022 - 12.2023
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Regional Manager

Precision Tune Auto Care
Houston, TX
01.2013 - 02.2022
  • Oversaw multiple locations, including 3 stores in Utah, 4 in South Carolina, and 3 in Houston, ensuring consistency and quality across all sites
  • Managed day-to-day operations for a network of 10 auto service shops, ensuring smooth operations, efficient workflows, and high customer satisfaction
  • Drove performance improvements across all locations by implementing standardized procedures, employee training, and performance management systems
  • Increased sales across the region by 20% through effective staff training, streamlined operations, and improved customer service practices
  • Coordinated staff hiring, training, and scheduling to ensure proper coverage and optimal performance at all stores
  • Developed and executed local marketing strategies for each location, driving traffic and increasing customer retention
  • Implemented inventory control systems and tracked financial performance across all locations, ensuring cost-effective operations and reducing waste

Education

High School Diploma -

Gateway Highschool
Kissimmee, fl
05.2004

Skills

  • Technical diagnostics
  • Software calibration
  • Technical troubleshooting
  • Customer service
  • Project management
  • Vehicle maintenance and repair
  • Parts ordering
  • Sales closing
  • Client engagement
  • Sales strategy development
  • Revenue generation
  • Team member motivation
  • Microsoft exchange
  • Database management
  • MS office
  • Analytical skills

Certification

  • Autonomous Vehicle Handling Leadership Skills Course
  • Robotics Hardware and Software CLI Input Navigation Training
  • 4DX Management Training
  • Mechanical Troubleshooting & Maintenance
  • Fuel System Diagnostics & Battery Checks

Timeline

Head Service Advisor

Auto Dynamic Services
09.2024 - 04.2025

Sales Advisor

Adams Automotive
01.2024 - 09.2024

Fleet Support Specialist

Nuro
03.2022 - 12.2023

Regional Manager

Precision Tune Auto Care
01.2013 - 02.2022

High School Diploma -

Gateway Highschool

Similar Profiles

CREATE PROFILE
STEVEN BELL