Steven Bell
Oroville
Summary
Dynamic retail entrepreneur with a proven track record at Bell Cottage Enterprises LLC, excelling in inventory management and vendor negotiation. Expert in fostering client relationships and enhancing team performance through effective training and conflict resolution. Achieved significant revenue growth by implementing strategic pricing and operational procedures.
Overview
17
17
years of professional experience
Work History
Retail Store Owner
Bell Cottage Enterprises LLC DBA Warehouse Thrift
Oroville
09.2022 - Current
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Ensured compliance with all applicable laws, regulations, safety standards.
- Led startup and creation of operational procedures and workflow planning.
- Set pricing structures according to market analytics and emerging trends.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Created a budget and tracked expenses in order to maximize profits.
- Assisted customers with product selections based on their individual needs and preferences.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Planned layout of store fixtures, displays and signage according to company guidelines.
- Prepared staff work schedules and assigned team members to specific duties.
- Established policies regarding returns, exchanges and refunds for customers.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Provided guidance to employees on how best to sell products and services offered by the store.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Proposed or approved modifications to project plans.
- Trained employees on additional job positions to maintain coverage of roles.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
CDL A Truck Driver
Oroville Transit Mix Inc
Oroville
02.2020 - 09.2022
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Maintained accurate logbook of hours worked, mileage, fuel usage and rest breaks.
- Inspected vehicles for mechanical items and safety issues prior to departure.
- Checked load to ensure it was secure and balanced.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Solid Waste Operator
Okanogan County Public Works
Okanogan
06.2019 - 02.2020
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Used hand trucks and forklifts to unload, load and transport items.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Performed routine maintenance on equipment to ensure optimal performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated front end loader to move dirt and different base materials.
- Transported materials from one site to another using off-road vehicles.
- Operated excavators and other construction equipment to properly grade land.
- Performed routine inspections on all heavy machinery prior to use.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
Mechanic
Thompson Bees
Oroville
03.2017 - 06.2019
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Reviewed work orders and discussed with supervisors.
- Monitored shop equipment to maintain safe working condition.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Conducted test drives before and after repair services.
- Ensured safety protocols were followed while working on vehicles.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Completed standard inspections to assess wear and damage to vehicles.
- Assisted fellow mechanics when necessary during complex repairs.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
CDL A Truck Driver
Oroville Transit Mix Inc
Oroville
12.2012 - 03.2017
- Adhered to company policies regarding the use of electronic logging devices.
- Maintained safe driving habits to protect property and general public on roadways.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Operated specialized hauling equipment safely including flatbeds and double and triple trailers.
- Checked vehicles to ensure proper functioning of safety equipment.
Farm Manager
Garrett Farms
Oroville
05.2011 - 12.2012
- Established safety procedures and took action to minimize safety incidents on farm.
- Collaborated with local agricultural organizations to stay informed on best practices in farming techniques.
- Prepared reports detailing operational activities such as labor hours worked per task or acreage harvested each day.
- Inspected facilities regularly to ensure they meet safety standards and are properly maintained.
- Handled money by accurately setting up registers, balancing drawers and preparing daily deposits.
- Monitored weather conditions to determine when to irrigate crops or apply pesticides.
- Managed employees and subcontractors to meet or exceed cost, yield and quality goals.
- Maintained records on production output and crop yields in order to make future planning decisions.
CDL A Truck Driver
Oroville Transit Mix Inc
Oroville
10.2008 - 05.2011
- Maintained accurate logbook of hours worked, mileage, fuel usage and rest breaks.
- Inspected vehicles for mechanical items and safety issues prior to departure.
- Checked load to ensure it was secure and balanced.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Delivered goods to customers in a timely manner within specified deadlines.
Education
GED -
Home Schooled
Tonasket, WA07-2004
Skills
- Inventory management
- Visual merchandising
- Customer service
- Financial analysis
- Vendor negotiation
- Employee training
- Operational procedures
- Team building
- Conflict resolution
- Business launch
- Budget management
- Effective leader
- Problem-solving
- Business management
- Effective communication
- Employee scheduling
- Assignment delegation
- Staff training
- Operations oversight
- Sales strategies
- Cash flow optimization
- Policy development and enforcement
- Business strategy
- Self motivation
- Logistics
- Employee motivation
References
References available upon request.
Timeline
Retail Store Owner
Bell Cottage Enterprises LLC DBA Warehouse Thrift
09.2022 - Current
CDL A Truck Driver
Oroville Transit Mix Inc
02.2020 - 09.2022
Solid Waste Operator
Okanogan County Public Works
06.2019 - 02.2020
Mechanic
Thompson Bees
03.2017 - 06.2019
CDL A Truck Driver
Oroville Transit Mix Inc
12.2012 - 03.2017
Farm Manager
Garrett Farms
05.2011 - 12.2012
CDL A Truck Driver
Oroville Transit Mix Inc
10.2008 - 05.2011
GED -
Home Schooled
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