Steven Bell
Waunakee
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Customer-oriented General Manager with 33.5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
34
34
years of professional experience
Work History
General Manager
Zimbrick Buick/GMC Eastside
02.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
General Manager
Zimbrick Acura / VW
07.2020 - 02.2025
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
General Manager
Zimbrick Chevrolet
09.2013 - 06.2020
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
General Sales Manager
Zimbrick Fish Hatchery Road
01.2010 - 08.2013
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Sales Manager
Zimbrick Honda
01.2007 - 01.2010
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Manager
Zimbrick Saab
01.2004 - 01.2007
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Used Car Sales Manager
Zimbrick Honda
01.2001 - 01.2004
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Sales Associate
Zimbrick Honda
01.1992 - 01.2001
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
No Degree -
Madison Area Technical College
Madison, WI01-1989
High School Diploma -
LaFollette High School
Madison WI01-1986
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Training and coaching
- Staff management
- Staff supervision
- Process improvements
Timeline
General Manager
Zimbrick Buick/GMC Eastside
02.2025 - Current
General Manager
Zimbrick Acura / VW
07.2020 - 02.2025
General Manager
Zimbrick Chevrolet
09.2013 - 06.2020
General Sales Manager
Zimbrick Fish Hatchery Road
01.2010 - 08.2013
Sales Manager
Zimbrick Honda
01.2007 - 01.2010
Sales Manager
Zimbrick Saab
01.2004 - 01.2007
Used Car Sales Manager
Zimbrick Honda
01.2001 - 01.2004
Sales Associate
Zimbrick Honda
01.1992 - 01.2001
No Degree -
Madison Area Technical College
High School Diploma -
LaFollette High School
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