Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Senior Service Center Manager
XPO
Columbus, OH
09.2022 - 01.2024
Manage all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training, and development of staff
Plan the daily manpower needs to ensure freight is delivered and picked up in a timely manner
Provide clear and frequent information to all employees about Service Center productivity and company policies and procedures
Research, monitor, and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of the facility and equipment
Manage Account Executives to help grow revenue at the Service Center
Comply with all applicable laws/regulations, as well as all company policies/procedures
Route proper documentation and oversee procedure control for hazardous material shipments
Identify opportunities for improvement and execute action plans to increase efficiencies
Service Center Manager
Con-Way Freight / XPO
Hickory, NC
02.2011 - 09.2022
Manage all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of staff
Manage and directing inbound, city and outbound freight operations.
Manage day to day planning daily staffing needs to ensure freight is delivered and picked up in a timely manner
Assist Account Executive to help grow revenue at the Service Center
Provide clear and frequent information to all employees about Service Center productivity and company policies and procedures
Analyze, monitor and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of the facility and equipment
Comply with all applicable laws/regulations, as well as all company policies/procedures
Identify opportunities for improvement and execute action plans to increase efficiencies
Freight Operations Manager
Con-Way Freight / XPO
Cincinnati, OH
03.2009 - 02.2011
Handle the efficiency and effectiveness of the delivery service provided to our customers
Guide the complete daily operations of the Service Center
Oversee revenue, profit and cost controls
Ensure proper staffing, utilization and management of personnel
Mentor and manage all personnel working at the facility
Freight Operations Supervisor
CCX / Con-Way Freight / XPO
Columbus, OH
06.1999 - 03.2009
Supervise staff during various FAC, inbound, city and/or outbound freight operations
Ensure production goals are met by managing tonnage, payroll, and other administrative functions
Plan hourly employee schedules to meet daily operations goals
Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations, and laws
Coach, train and develop employees in a manner consistent with company policies
Act as a champion of our values, demonstrating them and holding the team to the same high standards
Line Leader / Special Projects
Jefferson Industries
West Jefferson, OH
07.1993 - 03.1998
Performed regular inspections of equipment to identify maintenance needs or potential issues.
Ensured that all team members followed company policies and regulations regarding safety, work environment, attendance.
Trained new hires on the use of machinery and standard operating procedures for the line.
Ran tests on robotic systems after installation or upgrades to verify proper functioning.
Programmed and ran automated robotic machinery to achieve MIG welds for cell production and fixtures and jigs.
Set up and operated production machinery according to specific standards and protocols of company.
Adjusted robotic settings based on changing customer requirements or industry standards.
Ensured that robots were operating safely by following established safety protocols.