Steven Borden
Eva
Summary
Proven leader with a track record of enhancing team productivity and collaboration at VuTeq and Clayton Homes. Skilled in conflict resolution and coaching, achieving significant improvements in team performance and customer satisfaction. Excels in multitasking and problem-solving, ensuring high standards of safety and efficiency.
Overview
11
11
years of professional experience
Work History
Team Leader
VuTeq
02.2023 - Current
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Team Leader
Clayton Homes
03.2021 - 12.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Grill Cook
Cracker Barrell Old Country Store
08.2013 - 03.2021
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Stored and handled goods correctly to maintain freshness and condition.
Education
High School Diploma -
Hatton High School
Town Creek, AL05.2012
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Safety processes and procedures
- Coaching
- Flexible Schedule
- Time Management
- Multitasking
- Multitasking Abilities
- Organizational Skills
- Active Listening
- Team building
Timeline
Team Leader
VuTeq
02.2023 - Current
Team Leader
Clayton Homes
03.2021 - 12.2022
Grill Cook
Cracker Barrell Old Country Store
08.2013 - 03.2021
High School Diploma -
Hatton High School
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