Steven Bowman
San Antonio
Summary
Dedicated previous carhop with a proven track record in maintaining high customer service standards. Skilled in effective communication and team collaboration, ensuring timely food delivery and positive guest experiences. Able to solve problems and work diligently, above and beyond expectation. A current hardworking college student pursuing a degree in aerospace engineering.
Overview
2
2
years of professional experience
Work History
Sonic Carhop
Sonic
Fort Worth
06.2023 - 05.2025
- Delivered food, beverages, and ice cream to customers in a timely manner.
- Maintained cleanliness of serving area and dining spaces.
- Operated the drive-thru system and the stall system to take customer orders efficiently.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted customers with menu selections and special requests.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Processed payments and handled cash transactions securely.
- Provided friendly customer service to enhance guest experience.
- Monitored stock levels and reported shortages to management promptly.
- Verified orders and bagged items for easy transport.
- Communicated effectively with co-workers regarding order status or customer requests.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Kept a level head during customer complaints, and maintained a calm tone in those conversations to best resolve the situation without escalation.
Education
High School Diploma -
Richland High School
North Richland Hills05-2025
Skills
- Customer service
- Effective communication
- Time management
- Team collaboration
- Fast-paced work
- Problem resolution/Quick Thinking
- Flexibility
Affiliations
- I'm part of the bowling team at my college, UTSA, and I've been bowling for about 10 years.
- I attend church at least once a week and serve back home there as well. I've served in areas such as a children's camp program team member, a student small group leader, a day camp helper, and a VBS rec leader.
Accomplishments
- I was part of NHS in High School
- Fourth in my class of 500
- 2023-2024 All Star Youth Bowling Team
- National African American Recognition
Timeline
Sonic Carhop
Sonic
06.2023 - 05.2025
High School Diploma -
Richland High School