Dynamic security professional with extensive experience at Allied Universal Security Services, skilled in incident reporting and customer service. Proven track record in enhancing safety protocols and training teams to exceed operational goals. Adept at maintaining compliance and resolving conflicts, ensuring a secure environment for all stakeholders.
Overview
26
26
years of professional experience
Work History
Security Officer
Allied Universal Security Services
09.2024 - 04.2025
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Site Supervisor
Allied Universal Security Services
01.1999 - 01.2024
Trained new team members on site policies and procedures.
Maintained records and logs of work performed and materials and equipment used.
Worked with personnel and managers to meet strict timelines.
Oversaw personnel safety and efforts at work site.
Developed work schedules for team members to maximize shift coverage.
Implemented best practices and safe operating procedures.
Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Field Supervisor
USSA Security
01.2018 - 01.2020
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.