STEVEN BOYKINS
Dallas,USA
Summary
Dynamic warehouse and distribution operations leader with over a decade of experience driving operational turnarounds and cost efficiencies. Successfully transformed performance metrics through strategic initiatives in talent development and facility optimization, enhancing productivity and safety across teams of up to 100 associates.
Overview
11
11
years of professional experience
Work History
GENERAL MANAGER OPERATIONS
Liquidity Services
Dallas, USA
04.2022 - Current
- Operational Turnaround: Transformed the network's lowest-performing facility from 78% to plan in 2020 by strengthening leadership capabilities, implementing cross-training, optimizing systems and workflows, and driving continuous improvement - delivering sustained productivity gains and labor-hour reductions for four consecutive years.
- Cost Optimization: Led a strategic procurement consolidation initiative, transitioning supply purchasing to a single national vendor and leveraging supplier relationships to achieve an 18% cost reduction over two years.
- Facility Optimization: Spearheaded the relocation and consolidation of operations from a 135,000-sq.-ft. facility to a 68,000-sq.-ft. facility, reducing rent expense by 41% while maintaining operational continuity.
- Led day-to-day warehouse operations with accountability for operational performance, labor, cost control, productivity, safety, and service execution.
- Directed warehouse operations for 65-100-person workforce, establishing structured leadership development and internal promotion pipeline to identify, mentor, and prepare high-potential talent for management roles.
- Established daily performance management systems to identify operational bottlenecks and address productivity gaps, achieving 100%+ building performance for 10 consecutive fiscal quarters and facilitating Level 3 associate bonus payouts.
- Developed and implemented OSHA-aligned Powered Industrial Truck (PIT) training and 5S safety initiatives, standardizing operating practices and reducing workplace safety incidents year over year.
OPERATIONS MANAGER
Liquidity Services
Dallas, USA
10.2018 - 04.2022
- Directed daily operations for 50 associates, ensuring safety, efficiency, and a positive work environment.
- Managed labor allocation, workflows, staffing, and operational priorities to ensure production schedules and facility expectations were met.
- Monitored workflows and adjusted resources to align staffing with workload and operational requirements.
- Led team through hands-on management, fostering communication and accountability.
- Interviewed and screened candidates to build a reliable workforce aligned with facility expectations and company culture.
WAREHOUSE SUPERVISOR
Liquidity Services
Las Vegas, USA
02.2016 - 10.2018
- Supported frontline warehouse execution with hands-on leadership and problem solving, driving continuous improvement initiatives.
- Developed and executed enhanced stowing techniques that improved efficiency on a facility-wide scale.
- Resolved employee conflicts and operational barriers using conflict-management techniques and professional communication, fostering a collaborative work environment.
Education
Associate of Science - Business Management
Collin Community College
McKinney, TX08-2026
Skills
- Warehouse Operations
- Distribution Operations
- KPI Management
- Process Optimization
- Lean Operations
- Continuous Improvement
- Facility Relocation
- Safety Leadership
- 5S
- Powered industrial truck training
- Workforce Management
- Team Development
Personal Information
Title: GENERAL MANAGER | WAREHOUSE & DISTRIBUTION OPERATIONS
Education Credentials
Collin Community College, Associate of Science, Business Management, Certificate, Supply Chain Logistics
Core Leadership Operations Expertise
- Warehouse Operations
- Distribution Operations
- Budget Management
- Cost Reduction
- Procurement
- Vendor Management
- KPI Management
- Lean Operations
- Continuous Improvement
- Labor Planning
- Workforce Management
- Facility Relocation
- Process Optimization
- Safety Leadership
- 5S
- PIT Training
- Leadership Development
- Succession Planning
Accomplishments
- Excel-erator Award Recipient — December 2017
Ultimate Ambassador of the Month — July 2016
Received a Letter of Recommendation from Target Inc. for strengthening and improving business relations.
Developed a Sony television storage process improvement that was adopted as a standard practice across multiple facilities.
Contributed to the Las Vegas facility’s 5S safety program, helping the site achieve recognition as the #1 facility in the network for safety performance.
Helped develop sorting and processing improvements that increased efficiency and reduced labor hours.
23 years of Powered Industrial Truck (PIT) operating experience with no major incidents, demonstrating a sustained commitment to safe equipment operation.
Youth Football Coach & Mentor, 2010–2018, supporting leadership development, teamwork, and youth mentorship.
Team Captain, Monrovia High School Football — 2000
Timeline
GENERAL MANAGER OPERATIONS
Liquidity Services
04.2022 - Current
OPERATIONS MANAGER
Liquidity Services
10.2018 - 04.2022
WAREHOUSE SUPERVISOR
Liquidity Services
02.2016 - 10.2018
Associate of Science - Business Management
Collin Community College