Steven Brady
Holly Springs,MS
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
15
15
Certifications
Work History
SR SECURITY SPECIALIST INVESTIGATOR
FEDEX EXPRESS
Memphis, TN
01.2011 - 02.2022
- Provide high level of expertise that is aligned with business goals and emphasis on loss prevention.
- Conducted security awareness sessions on Work Place Violence and Theft for all levels of management and their teams.
- Keeping updated and accurate records
- Conducted investigations regarding theft, vandalism, misconduct, weapons, and other activities detrimental to company
- Perform site surveys, facility audits, and, inspections
- Monitor high profile shipping accounts and sensitive shipments
- Lead Specialist on projects including Privileged and Confidential investigations
- Collaborated with teams to identify and resolve issues throughout operations
- Prepare action plan(s) for projects.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Demonstrated respect, friendliness and willingness to help wherever needed
Route Sales Representative
PEPSICO, FRITO-LAYS
Memphis, TN
01.2009 - 01.2011
- Track expenses and manage budgets
- Build route layouts
- Look to improve business opportunities.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
Oakland Police Officer
OAKLAND POLICE DEPARTMENT
Oakland, TN
08.2008 - 09.2009
Manager
Flying Fish
Memphis, TN
06.2008 - 08.2008
- Manage staff of 20 to 30 employees
- Manage and track employee’s hours
- Plan and execute changes in staff to fit workload as needed
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
Assistant Service Manager
DOBBS FORD WOLF, CHASE
Bartlett, TN
09.2007 - 06.2008
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy customers.
Police Officer
Memphis, Department
Memphis, TN
11.2003 - 09.2007
- Patrolled throughout Memphis to preserve law and order, assisted and provided public safety.
- Completed detailed reports and required paperwork.
- Demonstrated sound judgement while under pressure, including life threating situations, to maintain safety fot people and property.
- Selected to join Organized Crime Unit.
- Managed debriefings for criminal subjects to acquire data relevant to investigations.
- Assisted in special investigations and crime prevention programs.
Military Soldier
UNITED STATES ARMY
02.2000 - 07.2003
- E-4 (Specialist and/or Corporal)
- A soldier’s responsibilities are to his country and follow through with all instructions and commands as set forth by his/her commanding officer
- Accomplished multiple tasks within established timeframes.
- Secured and protected military property, assets and personnel.
- Lead teams up to 10 junior enlisted soldiers
- Worked quickly, made fast decisions, and innovatively solve problems
- Awarded two Army Achievement Medals and several challenge coins.
- Honorable Discharge
Education
Law - Police Officer
Memphis Police Department Academy
Memphis, TN 11.2003 - 04.2004
Law Enforcement - Law Enforcement
Shelby County Sheriffs Academy
Shelby County Sheriffs Academy 05.2001 - 05.2011
Skills
Team LeadershipCommunication/Presentation SkillsProblem ResolutionTime ManagementFlow and LogisticsPolicy DevelopmentTraining and CoachingOperations/Project ManagementData Analyst
Strategic planning
Staff Management
Verbal and written communication
Certification
Avoiding Sexual Harassment in the Workplace: A Manager’s Guide
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SR SECURITY SPECIALIST INVESTIGATOR
FEDEX EXPRESS
01.2011 - 02.2022
Route Sales Representative
PEPSICO, FRITO-LAYS
01.2009 - 01.2011
Oakland Police Officer
OAKLAND POLICE DEPARTMENT
08.2008 - 09.2009
Manager
Flying Fish
06.2008 - 08.2008
Assistant Service Manager
DOBBS FORD WOLF, CHASE
09.2007 - 06.2008
Law - Police Officer
Memphis Police Department Academy
11.2003 - 04.2004
Police Officer
Memphis, Department
11.2003 - 09.2007
Law Enforcement - Law Enforcement
Shelby County Sheriffs Academy
05.2001 - 05.2011
Military Soldier
UNITED STATES ARMY
02.2000 - 07.2003