Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Steven Brady

Holly Springs,MS

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience
10
10
years of post-secondary education
15
15
Certifications

Work History

SR SECURITY SPECIALIST INVESTIGATOR

FEDEX EXPRESS
Memphis, TN
01.2011 - 02.2022
  • Provide high level of expertise that is aligned with business goals and emphasis on loss prevention.
  • Conducted security awareness sessions on Work Place Violence and Theft for all levels of management and their teams.
  • Keeping updated and accurate records
  • Conducted investigations regarding theft, vandalism, misconduct, weapons, and other activities detrimental to company
  • Perform site surveys, facility audits, and, inspections
  • Monitor high profile shipping accounts and sensitive shipments
  • Lead Specialist on projects including Privileged and Confidential investigations
  • Collaborated with teams to identify and resolve issues throughout operations
  • Prepare action plan(s) for projects.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Demonstrated respect, friendliness and willingness to help wherever needed

Route Sales Representative

PEPSICO, FRITO-LAYS
Memphis, TN
01.2009 - 01.2011
  • Track expenses and manage budgets
  • Build route layouts
  • Look to improve business opportunities.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.

Oakland Police Officer

OAKLAND POLICE DEPARTMENT
Oakland, TN
08.2008 - 09.2009

Manager

Flying Fish
Memphis, TN
06.2008 - 08.2008
  • Manage staff of 20 to 30 employees
  • Manage and track employee’s hours
  • Plan and execute changes in staff to fit workload as needed
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized and safe environment for employees and patrons.

Assistant Service Manager

DOBBS FORD WOLF, CHASE
Bartlett, TN
09.2007 - 06.2008
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Met with customers to discuss service needs and offer available solutions.
  • Encouraged departmental employees to present positive, exemplary image to customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy customers.

Police Officer

Memphis, Department
Memphis, TN
11.2003 - 09.2007
  • Patrolled throughout Memphis to preserve law and order, assisted and provided public safety.
  • Completed detailed reports and required paperwork.
  • Demonstrated sound judgement while under pressure, including life threating situations, to maintain safety fot people and property.
  • Selected to join Organized Crime Unit.
  • Managed debriefings for criminal subjects to acquire data relevant to investigations.
  • Assisted in special investigations and crime prevention programs.

Military Soldier

UNITED STATES ARMY
02.2000 - 07.2003
  • E-4 (Specialist and/or Corporal)
  • A soldier’s responsibilities are to his country and follow through with all instructions and commands as set forth by his/her commanding officer
  • Accomplished multiple tasks within established timeframes.
  • Secured and protected military property, assets and personnel.
  • Lead teams up to 10 junior enlisted soldiers
  • Worked quickly, made fast decisions, and innovatively solve problems
  • Awarded two Army Achievement Medals and several challenge coins.
  • Honorable Discharge

Education

Law - Police Officer

Memphis Police Department Academy
Memphis, TN
11.2003 - 04.2004

Law Enforcement - Law Enforcement

Shelby County Sheriffs Academy
Shelby County Sheriffs Academy
05.2001 - 05.2011

Skills

Team Leadershipundefined

Certification

Avoiding Sexual Harassment in the Workplace: A Manager’s Guide

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

SR SECURITY SPECIALIST INVESTIGATOR

FEDEX EXPRESS
01.2011 - 02.2022

Route Sales Representative

PEPSICO, FRITO-LAYS
01.2009 - 01.2011

Oakland Police Officer

OAKLAND POLICE DEPARTMENT
08.2008 - 09.2009

Manager

Flying Fish
06.2008 - 08.2008

Assistant Service Manager

DOBBS FORD WOLF, CHASE
09.2007 - 06.2008

Law - Police Officer

Memphis Police Department Academy
11.2003 - 04.2004

Police Officer

Memphis, Department
11.2003 - 09.2007

Law Enforcement - Law Enforcement

Shelby County Sheriffs Academy
05.2001 - 05.2011

Military Soldier

UNITED STATES ARMY
02.2000 - 07.2003

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Steven Brady