Steven Brooks
Birmingham
Summary
Dedicated and focused Project Manager Specialist with over 9 years experience building Fiber-Coax-Copper Cable Infrastructure, excelling at prioritizing, completing multiple task simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with experience in equipment operation, staff training and development, customer service and process improvements. Over 23 years in the Telecommunications Field.
Overview
38
38
years of professional experience
Work History
Project Manager
Regal Utilities Construction
Birmingham
02.2021 - Current
- Developed and maintained project plans, timelines, and budgets.
- Monitored project progress, ensuring timely delivery of deliverables while adhering to established quality standards.
- Coordinated resources across departments and teams, facilitating successful project completion and alignment with objectives.
- Established strong partnerships with teams, vendors, and contractors to enhance collaboration and project outcomes.
- Created and implemented processes to ensure successful completion of projects.
- Managed multiple projects with competing deadlines simultaneously.
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
Project Manager
ATT
Birmingham
11.2012 - 01.2016
- Developed and maintained project plans, timelines, and budgets.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Coordinated multiple projects with competing deadlines, ensuring alignment and resource allocation.
- Cultivated partnerships with teams, vendors, and contractors to enhance collaboration and project outcomes.
- Created and implemented processes to ensure successful completion of projects.
- Mediated conflicts between team members, fostering a collaborative and productive work environment.
- Provided guidance to team members regarding tasks assigned to them.
- Conferred with project personnel to identify and resolve problems.
Service Technician
ATT
Chattanooga
09.2002 - 10.2012
- Performed troubleshooting, testing, repairs and maintenance on customer systems.
- Diagnosed and resolved system issues through effective troubleshooting.
- Demonstrated strong problem-solving skills to quickly identify root cause of issues.
- Ensured that all safety procedures were followed during installations and repairs.
- Addressed customer complaints promptly, ensuring high standards of customer service.
- Trained new technicians, enhancing team capability and service quality.
- Maintained clean tools, test equipment and work motor vehicles.
- Managed dispatch operations for 14 months, ensuring no repeat reports.
Maintenance
Mohawk Carpets
Fort Oglethorpe
06.1988 - 08.2002
- Developed preventive maintenance schedules for all instruments.
- Performed preventative maintenance on equipment and machinery.
- Performed upkeep and maintenance of mechanical rooms.
- Supervised a team of maintenance personnel in completing tasks related to repair and maintenance activities.
- Developed preventative maintenance plans for all equipment.
- Conducted maintenance and repair on production equipment.
Education
High School Diploma -
Gordon Lee High School
Chickamauga, GA05-1988
Some College (No Degree) - Computer Networking And Telecommunications
Georgia Northwestern Technical College
Rock Springs, GASkills
- Project Management
- Project Planning
- Project Scheduling
- Project Scope
- Project Tracking
- Project Development
- Construction Management
- Performance Improvement
- Schedule Management
- Staff Management
- Time Management
- Customer Relations
- Staff Mentoring
References
References available upon request.
Education and Training
other,other
Timeline
Project Manager
Regal Utilities Construction
02.2021 - Current
Project Manager
ATT
11.2012 - 01.2016
Service Technician
ATT
09.2002 - 10.2012
Maintenance
Mohawk Carpets
06.1988 - 08.2002
High School Diploma -
Gordon Lee High School
Some College (No Degree) - Computer Networking And Telecommunications
Georgia Northwestern Technical College