Summary

Overview

Work History

Education

Skills

Military Schools

Timeline

Steven Burroughs

Federalsburg,USA

Summary

Targeted full-time positions in logistics sales and customer service to drive revenue growth and improve customer satisfaction.

Overview

2027

years of professional experience

Work History

Transportation Coordinator

HUB Group

Easton, MD

04.2018 - Current

Enhance delivery experience and provide delivery solutions.
Ensure freight gets picked up from vendors and shippers in a timely manner.
Monitoring orders and keeping a line of communication between Account Managers and shipping partners open.
Develop strong carrier relationships to ensure a superior level of service and communication.
Source daily capacity for customer shipments utilizing multiple resources (i.e. phone/email, posting boards, etc.).
Manage daily communication with carrier base, including rate negotiations, shipment requirements, and load tendering.
Schedule shipments based on FMCSA rules for service hours and guidelines. Ensured all shipments scheduled legally.
Obtain and enter carrier quotes and capacity into the system.
Develop spot and long-term strategies with carriers to identify their capacity needs on a regular basis and match those needs with consistent opportunities.
Leverages carrier usage across multiple clients to serve the needs of the network in capacity and cost.
With minimal supervision, monitors and manages financial issues requiring resolution on assigned accounts/vertical.
Mentors and assists in training Brokerage employees.
Problem solve and deal with an array of variables in a time sensitive environment.

Automated Logistics NCO

Maryland Army National Guard

Havre De Grace, MD

06.2011 - 01.2014

Provide Logistics support to maintain and update Logistics records.
Maintained the arms room, Nuclear, Biological, Chemical (NBC) room, SAMS 1-E computer data system, Preventive Maintenance Check and Services (PMCS) of military tactical vehicles and equipment and managed the unit’s motor pool.
Maintain daily stock records and other documents such as inventory, material control, accounting and supply reports. Maintain automated and manual accounting records, posts receipts and turn-ins and performs dues-ins and dues-outs accounting.
Unload, unpack, visually inspect, count, segregate, palletize and store incoming supplies and equipment.

Automated Logistical NCO

Support Operations - U.S. Army

Kandahar Airfield, Afghanistan

05.2011 - 07.2012

Managed and maintained daily stock records and other documents such as inventory, material control, accounting, and supply reports. Ensured supervised troops maintained automated and manual accounting records.
Handled all aspects of receipt and storage of incoming supplies and equipment for Class I and V. Manage Class I and Class V in the Support Operation Section.
Managed multi-cultural customer service through Class I (subsistent, commodities, and food and rations).
Prepared, annotated, and distributed shipping documents for customers from other agencies.
Divided and distributed field rations for Military Forces in the outlying Forward Operational Bases.
Performed Standard Army Maintenance System Enhanced (SAMS-E) duties in automated system.
Simplified and standardized the collection and use of maintenance data from other field service offices (SSA, CIF, Class I, III, and Class V) for use of reports roll-up and presented a weekly update briefing to the staff of the Support Operations in the Battle Update Assessment (BUA).
Streamlined and simplified the BUA template thus increasing the quality and accuracy of performance of customers updating weekly analytical data.
Managed truck operations during convoy deployments
Performed Explosive Ordinance storage site inspection at FOB Tarin Kwot, Afghanistan
Performed secondary MOS (MP) duties on special missions (Provided security for emergency supply convoys and patrols)
Served on Personal Security detail (USO tour – Toby Keith)

Automated Logistical Specialist (92A)

US Army

Salisbury, Maryland

2006 - 2016

Maintained accountability of equipment, materials, and supplies utilizing SAMS-1E
Processed shipment requests, orders, and turn-ins, reducing stock shortages and ensuring 100% compliance with audit regulations.
Provided field level maintenance data management, preparing reports on equipment operation to support mission readiness.
Organized and maintained warehouse storage using material handling equipment, optimizing storage space for efficiency and safety.
Verified and Input inventory data, improving the accuracy of performance, cost, and parts data through standardized maintenance records.
Maintained the arms room, Nuclear, Biological, Chemical (NBC) room, SAMS 1-E computer data system, Preventive Maintenance Check and Services (PMCS) of military tactical vehicles and equipment and managed the unit’s motor pool.
Ensured that all units were prepared for the State’s Command Maintenance Evaluation Team (COMET) inspections having the result of a 100% go rate.
Maintained unit communications by ensuring all tactical radios were fully mission capable. Ensured unit strength and readiness.