Steven cardenas

• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed inventory levels and restocked supplies to keep up with high production needs.
• Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
• Organized work to meet demanding production goals.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Used equipment properly to avoid workplace hazards or injuries.

Polishing and watching bench jeweler perform repairs one day a week.