Organized Targeted Case Manager passionate about supporting clients in obtaining meaningful mental health services. Skilled at performing client assessments to identify social, financial and health care needs.
Work History
Targeted Case Manager
Behavioral Health Plus, PLLC.
Elizabethtown, Kentucky
2024 - Current
Facilitated groups focused on self-sufficiency skills development and life enrichment activities.
Provided crisis intervention when necessary by utilizing de-escalation techniques and making appropriate referrals for additional support services.
Maintained accurate documentation of all client contacts within mandated timelines according to agency policies and guidelines.
Assessed risk factors associated with homelessness or chronic substance abuse among clients seeking case management services.
Organized transportation arrangements when necessary so that clients could attend appointments or receive necessary treatments.
Coordinated with community agencies to ensure appropriate referrals for services such as housing, job training, substance abuse treatment and mental health counseling.
Medical Records Clerk
Behavioral Health Plus, PLLC.
Elizabethtown, Kentucky
2022 - 2023
Updated patient files with new medical information as needed.
Purged outdated files.
Kept department clean, organized and professional.
Consolidated diverse medical records.
Education
Bachelor of Science - Health Services Leadership & Management
Western Kentucky University
Bowling Green, KY
05-2024
Associate of Science -
Illinois Eastern Community Colleges
Olney, IL
05-2021
Skills
Client Advocacy
Care Coordination
Case Management
Community Outreach
Needs Assessment
Performance Tracking
Documentation proficiency
Community Resources
Patient Assessments
Problem-Solving
Relationship Building
Decision-Making
Affiliations
Avid gardener
Former Special Olympics coach and volunteer (2016-2019)
Former college athlete (2019-2022)
Avid fisherman
Timeline
Targeted Case Manager
Behavioral Health Plus, PLLC.
2024 - Current
Medical Records Clerk
Behavioral Health Plus, PLLC.
2022 - 2023
Bachelor of Science - Health Services Leadership & Management
Owner/Mental Health Therapist at Trinity Behavioral Health, PLLC (self-employed)Owner/Mental Health Therapist at Trinity Behavioral Health, PLLC (self-employed)