Steven Chaparro
Fort Lauderdale,FL
Summary
Driven professional with a proven track record at Xtreme Action Park, adept in customer service and facility cleaning. Excelled in building client relationships, enhancing safety, and spearheading process improvements, leading to increased efficiency. Skilled in multitasking and teamwork, consistently achieving goals with a positive attitude and a focus on results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Xtreme Action Park
Fort Lauderdale, FL
09.2023 - Current
Cook
21 Flavass
Fort Lauderdale, FL
03.2023 - 05.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Advertising Sales Representative
5 Star Locksmith
Fort Lauderdale, FL
01.2021 - 05.2023
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Listened attentively to client feedback to create stronger relations and shape business.
- Made outbound calls to existing customers to upsell advertising packages.
- Helped customers in determining design and layout of sold and spec ads.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Janitor/cleaner
Prestige Commercial Cleaning Ltd
Fort Lauderdale, FL
11.2022 - 04.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
Education
High School Diploma -
Dillard 6-12
Fort Lauderdale, FL06.2024
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Clear Communication
Attention to Detail
Collaboration and Teamwork
Following Instructions
Cleaning
Flexible Schedule
Leadership Qualities
Workplace Safety
Decision-making capabilities
Computer Skills
Safety understanding
Heavy Lifting
Creativity and Innovation
Goal Setting and Achievement
Product Knowledge
Organizing Work Stations
Training and mentoring
Complex Problem-Solving
Order Preparation
Sales expertise
Complaint resolution
Facility Cleaning
Area and Facility Cleaning
Sales and Marketing
Equipment Maintenance
Staff education and training
Quality Inspections
Active Listening
Time Management
Multitasking Abilities
Excellent Communication
Analytical Thinking
Relationship Building
Team building
Organizational Skills
Decision-Making
Process Improvement
Idea Development and Brainstorming
Written Communication
Improvement plan knowledge
Task Prioritization
Reliability
Problem-solving abilities
Adaptability and Flexibility
Professionalism
Continuous Improvement
Certification
I have a certificate in entrepreneurship and small businesses
Timeline
Team Member
Xtreme Action Park
09.2023 - Current
Cook
21 Flavass
03.2023 - 05.2024
Janitor/cleaner
Prestige Commercial Cleaning Ltd
11.2022 - 04.2023
Advertising Sales Representative
5 Star Locksmith
01.2021 - 05.2023
High School Diploma -
Dillard 6-12