Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Steven Chauhan

Newark,CA

Summary

A former high school wrestler, I possess a strong sense of discipline and determination that has propelled me to achieve great success in my career. At the age of 18, I became a manager, showcasing exceptional leadership skills and the ability to handle responsibilities beyond my years. Throughout my academic journey, I consistently demonstrated commitment to excellence by graduating with perfect attendance and receiving both the athletic award and bilingual award for proficiency in up to three fluent languages and two additional languages. Additionally, I quickly made an impact in my professional role, earning the "Employee of the Month" recognition within my first month at Ross. With a proven track record of hard work, adaptability, and outstanding performance, I am poised to make significant contributions in any future endeavor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer/ Receptionist

Securitas Security Services USA
09.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Setting up small and big conference rooms
  • Managing events, setting up accounts and making key fobs and bagdes for people.
  • Being a gcos looking at cameras and making sure all the emergency doors are working and all fire alarms are working

Assistant Manager

Ross Dress for Less
02.2024 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Assistant Manager

Popeyes Louisiana Chicken
08.2023 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Cashier/ Food Handler

Popeyes® Louisana Kitchen
07.2020 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma - Studied Coding And Tech, Graduated With 3.4 Gpa

John F Kennedy High School
Fremont
07.2024

Skills

  • General security
  • Superior customer service
  • Surveillance
  • Patrol operations
  • FLUENT IN LANGUAGE
  • Language translation
  • Call center experience
  • Upselling strategies
  • Cross-cultural awareness
  • Software troubleshooting
  • Computer skills
  • Fast learner

Certification

Manager certification, tech high school call certificate, employee of the month, wrestling certification

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
American sign languages
Elementary

Timeline

Security Officer/ Receptionist

Securitas Security Services USA
09.2024 - Current

Assistant Manager

Ross Dress for Less
02.2024 - 09.2024

Assistant Manager

Popeyes Louisiana Chicken
08.2023 - 02.2024

Cashier/ Food Handler

Popeyes® Louisana Kitchen
07.2020 - 11.2023

High School Diploma - Studied Coding And Tech, Graduated With 3.4 Gpa

John F Kennedy High School
Steven Chauhan