Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Chavez

Loveland,CO

Summary

Highly dynamic professional with extensive experience ensuring confidentiality in customer interactions. Recognized for strong problem-solving abilities, adaptability in fast-paced environments, and consistently delivering seamless operation and exceptional customer service.

Overview

10
10
years of professional experience

Work History

Day Route Supervisor

Longmont Dairy Farms
Longmont, Colorado
09.2019 - Current
  • Oversaw the daily operations for a team of 20 to 30 drivers.
  • Collaborated with the payroll department by managing an accurate and up-to-date attendance spreadsheet in Microsoft Excel.
  • Addressed problems head-on and worked with customers, drivers, and other department personnel to resolve issues and concerns.
  • Verified and reconciled the driver return product alongside associated paperwork.

Sales Associate

Allied Global
Thornton, CO
06.2019 - 03.2020
  • Developed strong product knowledge to assist over 200 customers daily with their inquiries.
  • Safeguarded customer data during all interactions and sales.
  • Navigated and resolved challenging customer interactions through effective communication.

School Bus Driver

Northside Independent Sch District
San Antonio, Texas
07.2015 - 05.2019
  • Communicated effectively and professionally with parents, students, and school staff regarding transportation schedules and policies.
  • Resolved conflicts among students to promote a positive bus environment.
  • Upheld strict confidentiality of students and parents while working with families from all walks of life.

Education

Associate of Arts - Liberal Arts And Sciences

Northwest Vista College
San Antonio, TX
08-2015

Skills

Technical & Software Proficiency

  • Microsoft Office (Word, Excel, Outlook)
  • Typing: 55 WPM at 99% accuracy

Interpersonal & Communication

  • Excellent communication
  • Team leadership
  • Customer interaction
  • Conflict resolution
  • Professionalism
  • Active listening

Organization & Work Ethic

  • Time management
  • Multitasking
  • Attention to detail
  • Confidentiality
  • Reliability

Cognitive & Problem Solving

  • Problem-solving abilities
  • Analytical skills
  • Adaptability and flexibility
  • Quick learner

Timeline

Day Route Supervisor

Longmont Dairy Farms
09.2019 - Current

Sales Associate

Allied Global
06.2019 - 03.2020

School Bus Driver

Northside Independent Sch District
07.2015 - 05.2019

Associate of Arts - Liberal Arts And Sciences

Northwest Vista College
Steven Chavez
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