Steven Confesor-Chable
Danbury
Summary
Friendly Shoe Sales Associate provides excellent customer service, leadership and anticipates customer needs and offers appropriate products and services. Committed to creating organized, well-stocked and secure store environments that make customers feel comfortable. Pays attention to detail and communicates with clients and coworkers well.
Overview
2
2
years of professional experience
Work History
Footwear Sales Associate
Dick Sporting Goods
07.2021 - 07.2023
- Assisted customers with choosing brand and styles to meet specific requirements
- Listened to customers and made suggestions for additional items of interest
- Built and stocked footwear displays to showcase specific styles, brands and season merchandise -Applies knowledge of correcting sizing and fit to help customers find comfortable shoes
- Received merchandise and restocked floors and storage areas -Worked closely with team members to deliver project requirement, develop solutions and meet deadlines
- Provided excellent service and attention to customers when face-to-face or through phone conversation
- Improved customer satisfaction by finding creative solution to problems
- Improved operations by working with team members and customers to find workable solutions.
- Supported customer needs in fit and function, assisting with sizing requirements and fit options.
- Verified prices and sales promotions to answer customer questions and drive sales.
- Created world-class customer experiences through energetic customer service and engagement.
- Greeted customers upon entrance to store or throughout sales floor and provided proactive service.
Education
Bachelor of Science - Mechanical Engineering
University of Hartford
West Hartford, CT05.2026
High School Diploma -
Danbury High School
Danbury, CT06.2022
Skills
- Customer Experience Management
- Industry Monitoring
- Display Building
- Customer Service
- Communication
- Handling Pressure
- Leadership
- Product Knowledge
- Ability to Lift 40 Pounds
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Footwear Sales Associate
Dick Sporting Goods
07.2021 - 07.2023
Bachelor of Science - Mechanical Engineering
University of Hartford
High School Diploma -
Danbury High School
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