Steven Cooper
BALTIMORE (BALTIMORE CITY County,MD
Summary
Hardworking operations management specialist experienced in improving workflows, allocating resources and leading teams. Brings skills in communication and problem-solving. Looking to put knowledge and abilities to good use in challenging position with room for growth focused on continuous optimization. Coordinated Security Supervisor with 15 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Security Officer
Wolf Security
07.2022 - Current
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Supervisor
Allied Universal Security Services
BALTIMORE (BALTIMORE CITY County, United States
02.2014 - 07.2022
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed improved training methods with focus on public safety and officer awareness.
- Trained security workers on site-specified procedures.
- Recorded daily security occurrences in site assignment log.
- Completed shift handover reports and debriefed next shift upon arrival.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Verified staff performance through close observation.
- Managed security staff rotation for position coverage on breaks.
- Supervised team of 8 security personnel during shift
Lead Security Screener
U.S Security
BALTIMORE (BALTIMORE CITY County, MD
06.2005 - 06.2017
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Ships Service Man
US Navy
Norfolk, VA
08.2000 - 08.2004
- Maintained energy and enthusiasm in fast-paced environment.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Lake Clifton Eastern High School
Baltimore, MD06.2000
Skills
Risk Reduction
- Staff Leadership
- Security Reporting
- Skilled in Conflict Resolution
- Fire Response
- Access Controls
- Security Regulations
- Safety and Security
- Daily Status Reports
- Report Analysis
- Security Team Leadership
- Incident Mitigation
- Shift Scheduling
- Physical Restraint Training
- Emergency Training
- Safe Work Practices
- Firearms Training
- Facility Patrols
- Visitor Monitoring
- Staff Performance Assessments
- Office Supervision
- CPR Certified
- Security Personnel Training
- Responding to Security Breaches
- Security Guard License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Security Officer
Wolf Security
07.2022 - Current
Security Supervisor
Allied Universal Security Services
02.2014 - 07.2022
Lead Security Screener
U.S Security
06.2005 - 06.2017
Ships Service Man
US Navy
08.2000 - 08.2004
High School Diploma -
Lake Clifton Eastern High School
- Area of certification Training - Timeframe
- Licensed Job Title - Timeframe
Certification
- Area of certification Training - Timeframe
- Licensed Job Title - Timeframe
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