STEVEN COYNE
Lady Lake,FL
Summary
Adept Service Technician with a proven track record at ADT Security, enhancing system performance through meticulous installation, repair, and preventive maintenance. Renowned for exceptional customer service and troubleshooting skills, I excel in conveying complex technical information to clients, ensuring optimal equipment use. My commitment to continuous learning and hand tool expertise significantly contributes to operational excellence and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Service Technician
ADT Security
10.2012 - 09.2020
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Tested systems, noting issues and completing preventive maintenance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Installation Technician
Crime Prevention Security Systems
11.2000 - 10.2011
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
Education
GED -
POINT PLEASANT BORO HIGH
PT. PLEASANT, NJ06-1977
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting skills
- Work with minimal supervision
- Problem and issue resolution
- Hand tool expertise
Timeline
Service Technician
ADT Security
10.2012 - 09.2020
Installation Technician
Crime Prevention Security Systems
11.2000 - 10.2011
GED -
POINT PLEASANT BORO HIGH
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