Summary
Work History
Education
Skills
Timeline
Generic

Steven Druppal

McGregor,TX

Summary

Committed Public Service Representative with relevant experience in managing inquiries, complaints and requests from public. Strong interpersonal skills coupled with demonstrated ability to provide high-quality customer service. Noteworthy impact made by implementing efficient processes to improve response times and customer satisfaction rates.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Work History

Public Service Representative

City of crawford
Crawford, Texas
09.2024 - 01.2025
  • Reported any mechanical issues or damage to supervisor immediately.
  • Inspected vehicle before each trip to ensure proper working condition of brakes, lights, wipers, tires and other related equipment.
  • Followed appropriate procedures for reporting any mechanical issues encountered during trips.
  • Investigated citizen complaints regarding city services or operations.
  • Participated in developing strategies for improving operational efficiency.
  • Provided technical assistance to staff members when needed.
  • Assessed potential risks associated with proposed projects or initiatives.
  • Performed routine maintenance checks on all tools used in the digging process including ladders, shovels, picks.
  • Assisted in digging trenches for utility lines when necessary using backhoes or shovels.
  • Collected fallen branches from trees after storms or windy days.
  • Performed general grounds keeping duties such as raking leaves, trimming hedges and pruning trees.
  • Operated a variety of landscaping machinery, including tractors, mowers, and weed trimmers.
  • Removed existing fence structures in preparation for new installation.
  • Cleaned up job sites upon completion of work including sweeping debris away from walkways, driveways, lawns.

Education

High School Diploma -

Mcgregor High School
903 Bluebonnet Pkwy
05-2024

Skills

  • Professionalism and integrity
  • Complaint handling
  • Ditch digging
  • Hole digging
  • Road construction
  • Brake repair
  • Battery service
  • Lubrication procedures
  • Fabrication
  • Power tool expertise
  • Cutting and grinding
  • Trailer inspection
  • Heavy lifting proficiency
  • Basic math
  • Data recording
  • Reading comprehension
  • Meter reading accuracy
  • Proper lifting techniques
  • Debris management
  • Heavy machinery operation
  • Safety procedures
  • Chainsaw handling
  • Logging operations
  • Branch trimming
  • Site preparation
  • Adaptive problem solving
  • Exterior detailing

Timeline

Public Service Representative

City of crawford
09.2024 - 01.2025

High School Diploma -

Mcgregor High School
Steven Druppal