Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Feigenbaum

Mount Royal

Summary

Dynamic training and mentoring professional with extensive experience at NJ Transit. Energetic Supervisor dedicated to open, communicative culture where employees feel empowered to contribute to the company's success. Skilled in HASTUS payroll systems, ensuring accuracy and compliance.

Overview

20
20
years of professional experience

Work History

Supervisor, Management & Field Training

NJ Transit
Newark, NJ
06.2024 - Current
  • Support in troubleshooting issues and skills gaps that need correction through training. Mentor employees as needed. Coach transportation agreement and non-agreement staff. Identify and resolve specific end user issues and needs.
  • Assist with HASTUS payroll system parallel for all NJ Transit bus garages and terminals.
  • Perform classroom and field instruction to bus garage management and field salary employees.
  • Lead instructor for HASTUS payroll workshops. Provide instruction and re-instruction to employees as needed.
  • Assist in coordinating and monitoring training projects, including the HASTUS payroll system. Ensures that all internal training material is up to date.
  • Communicates with garage management, validate transportation training objectives, and counsel employees post training to ensure position success.
  • Supports the Manager, Employee Training and the Director, Bus Management & Field Employee Training in all related training.

Garage Supervisor

NJ Transit
Camden, NJ
10.2023 - 06.2024
  • Supervise garage personnel, operators, and field salary staff to ensure service requirements are met and work is assigned in an efficient manner for proper utilization of manpower and equipment.
  • Conduct 1st step grievance hearings and render fair decisions based on the collective bargaining agreement, policies and procedures, facts, and evidence.
  • Monitor operator and field salary employee attendance. Review operator daily and weekly payroll to ensure accuracy and compliance to NJ Transit pay rules.
  • Maintain a professional working relationship with Local ATU officers and members.
  • Investigate accidents, vandalism, and any safety related issues.
  • Investigate and respond to customer complaints.
  • Prepare and conduct monthly safety meetings for bus operators. Coordinate with bus planning, NJ Transit police, safety department, and the Director of Transportation to have as many departments in attendance to further support bus operators ability to operate safely and efficiently.
  • Administers new schedule picks.

Depot Master 'A'

NJ Transit
Hamilton, NJ & Washington Twp, NJ
02.2022 - 10.2023
  • Dispatching work within the guidelines of the Local 540 and 880 company/union contract. Filled work at Hamilton garage which employed about 130 operators. Filled work at Washington Twp garage which employed about 220 operators.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Dispatching
  • Self-motivated, with a strong sense of personal responsibility.
  • Helped in creating open communication between operators, field salary staff, and garage management to ensure positive work environment.
  • Entered information into Teledriver, Employee Performance System and other files accurately.

Inspector 'A'

NJ Transit
Hamilton, NJ
09.2018 - 02.2022
  • Responsible to work all of the Depot Masters' days off which consisted of two days as Depot Master 'B', two days as Depot Master 'C' and one day as Depot Master 'A'.
  • Assigned by the Garage Manager to have all new Hamilton field salary employees shadow me on all of my shifts, ensuring they feel welcomed and proficient in all areas of the depot office.
  • Maintained accurate revenue bin reports.
  • Covered open work within the guidelines of the collective bargaining agreement.
  • Communicating with callers and visitors for lost & found items.

Depot Master 'B'

NJ Transit
Hamilton, NJ
05.2016 - 09.2018
  • Ensured that the morning pullout ran smoothly, filling any open work and navigating any issues that can disrupt bus service.
  • Maintained accurate revenue bin reports.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted the public with any lost & found items, responding professionally and with compassion.

Garage Clerk

NJ Transit
Egg Harbor, NJ & Camden, NJ
05.2012 - 05.2016
  • Maintained KRONOS payroll, including schedule changes, correct payments and adjustments for 70+ maintenance employees.
  • Assisted customers with inquiries, ensuring prompt resolution.
  • Monitored inventory levels of supplies and materials, placing orders as necessary to maintain readiness.
  • Created and edited monthly payroll reports, non-revenue mileage logs and fluid reports.
  • Maintained accurate records of the files and payments made for services. Provided the required files on demand to different levels of management.

Human Resources Division Clerk

NJ Transit
Camden, NJ
02.2013 - 11.2013
  • Maintained accurate records and files for efficient information retrieval.
  • Processed incoming correspondence, ensuring timely distribution to appropriate departments.
  • Assisted in scheduling hiring candidates for testing, interviews and coordinating with the medical department for scheduled appointments.
  • Worked with the public and hiring candidates in answering questions and concerns helping to lead them through the hiring process.

Bus Cleaner

NJ Transit
Camden, NJ
05.2005 - 05.2012
  • Performed thorough cleaning and sanitization of buses to ensure passenger safety and comfort.
  • Operated specialized cleaning equipment, including pressure washers and floor scrubbers, for efficient service.
  • Trained new staff on proper cleaning techniques and safety protocols to uphold quality standards.

Education

General Studies

Pennsbury School District
Fairless Hills, PA
06-2002

Skills

  • Training and mentoring
  • Teamwork and collaboration
  • Active listening
  • Relationship building

Timeline

Supervisor, Management & Field Training

NJ Transit
06.2024 - Current

Garage Supervisor

NJ Transit
10.2023 - 06.2024

Depot Master 'A'

NJ Transit
02.2022 - 10.2023

Inspector 'A'

NJ Transit
09.2018 - 02.2022

Depot Master 'B'

NJ Transit
05.2016 - 09.2018

Human Resources Division Clerk

NJ Transit
02.2013 - 11.2013

Garage Clerk

NJ Transit
05.2012 - 05.2016

Bus Cleaner

NJ Transit
05.2005 - 05.2012

General Studies

Pennsbury School District

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