Steven Folks

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)

• Create documents, maintaining databases and sending memos and emails
• Collecting, filing and organizing office documents, such as reports and confidential records
• Managing digital document filing, including encrypted documents and email correspondence
• Monitoring office inventory and ordering supplies
• Preparing or processing invoices or estimates
• Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks
• Packaging and shipping company materials

• Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

• Installed ceramic tile, laminate and vinyl flooring for multiple residential and commercial clients.
• Cut and trimmed flooring to fit around obstacles and within tight spaces.
• Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
• Utilized saws, nail guns and routers to safely complete flooring installation projects.

• planned, implemented, supervised, and evaluated activities based on education, and life skills of 6th-12th grade children
• Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
• Supervised youth and maintained security for each child under care.
• Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
• Assisted with additional educational needs through tutoring and homework assistance.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

(store closed 2021)