Steven France
Dallas-Fort Worth,TX
Summary
Experienced leader in operations management with expertise in training, team development, and performance analysis. Skilled in driving sales growth and managing profit and loss planning to optimize business outcomes. Ready to leverage leadership skills to excel as a District Manager in a dynamic and growth-oriented environment.
Overview
1
1
Certification
10
10
years of professional experience
Work History
District Operations Manager
EOS Fitness
Dallas, TX
03.2026 - Current
- Promoted a positive work environment by fostering open communication channels among staff members.
- Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
- Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
- Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Led operational efficiency initiatives to enhance service delivery across multiple locations.
- Implemented training programs that improved staff performance and customer satisfaction levels.
- Conducted regular audits to ensure compliance with company standards and best practices.
- Collaborated with regional managers to align operational strategies with corporate goals effectively.
DISTRICT MANAGER
Salad and Go
Dallas, TX
09.2023 - 01.2026
- Provided leadership guidance to store managers on how to best run their respective stores while meeting corporate goals.
- Analyzed sales data from all stores within the district to identify trends and opportunities for improvement.
- Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards.
- Managed a team of 100+ employees in the district and developed strategies to increase efficiency and productivity.
- Coached store personnel on sales techniques, product knowledge, customer service skills, merchandising practices, cash handling procedures and loss prevention guidelines.
- Managed payroll processes including tracking timecards and approving time off requests across multiple sites.
- Reviewed financial statements from each location regularly and provided feedback for cost control initiatives.
- Identified and assessed strengths and opportunities and developed plans to maximize employee potential.
- Established positive relationships with store managers, corporate representatives, vendors, customers, and other stakeholders in the district.
- Monitored inventory levels across all stores in the district and worked with vendors to optimize stock levels.
- Organized promotional events at each store in order to drive traffic into locations as well as boost sales performance.
- Recruited and recommended qualified employees for team's staff positions.
- Collaborated with senior management to set and achieve district goals.
- Identified and developed pipeline of talent through succession planning tools and best practices.
- Collaborated with Human Resources department on recruiting efforts for new hires throughout all stores in the district.
- Created budgets for each store within the district and monitored expenses to stay within budget parameters.
- Resolved conflicts between personnel at different locations by using mediation tactics such as open dialogue sessions.
STORE MANAGER
Salad and Go
Fort Worth, TX
08.2021 - 09.2023
- Primary responsibilities include employee and management scheduling, maintaining staffing levels, ensuring financial and non financial standards were met to company standards.
- Secondary responsibilities include managing performance of management team and team members.
- Ensuring the development of each manager and team member through the company career path, inventory management and onboarding of new team members.
OPERATIONS MANAGER
Raising Canes
Arlington, TX
06.2019 - 08.2021
- Primary responsibilities include Employee and Management scheduling, maintaining employee par level, ensuring financial and non financial metrics were made to company standards.
- Secondary responsibilities include managing performance of shift management and other employees, inventory management, onboarding new employees and management.
SHIFT MANAGER
Raising Canes
Arlington, TX
05.2018 - 06.2019
- Primary responsibilities were leading a high energy shift, upholding operating standards & procedures, ensuring safety & security of customers, employees, and restaurant.
- Some secondary responsibilities include ensuring the proper training of crew member and managers in training, verifying prep level items and ordered items accordingly, cash/financial management.
CREW MEMBER
Raising Canes
Arlington, TX
10.2016 - 05.2018
- Worked various roles in BOH and FOH including cook, cashier, and various Drive Thru positions.
- I also worked as a Certified Trainer, training new employees in various positions.
Education
Culinary Manager Certification -
Caddo Career and Technology Center
01.2016
Skills
Training and coaching
Decision-making
Sales growth
Employee retention
Profit & Loss Planning
Team development
Leadership skills
Performance analysis
Operations management
Personal Information
- Title: District Manager
- Driving License: Yes
Certification
Louisiana Restaurant Association ProStart Certifications, 08/01/15, Present, Driver's License, ServSafe, 12/01/19, 12/01/25
Timeline
District Operations Manager
EOS Fitness
03.2026 - Current
DISTRICT MANAGER
Salad and Go
09.2023 - 01.2026
STORE MANAGER
Salad and Go
08.2021 - 09.2023
OPERATIONS MANAGER
Raising Canes
06.2019 - 08.2021
SHIFT MANAGER
Raising Canes
05.2018 - 06.2019
CREW MEMBER
Raising Canes
10.2016 - 05.2018
Culinary Manager Certification -
Caddo Career and Technology Center